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Maintenance Technician II

Springfield, MA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $21.50 - $24.75
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Work Schedule

Rotating Shifts
On-call
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Benefits

Paid Time Off
Holidays
Health Insurance
Dental Insurance
Vision Insurance
educational assistance
Medical reimbursement account
Dependent Care Account
Retirement Plan
Life insurance
short-term disability insurance
long-term disability insurance
transportation benefits
Employee assistance program
Annual staff picnic

Job Description

Way Finders is a well-established nonprofit organization recognized as a Top Workplace for Nonprofits, celebrated for its commitment to employees and community impact. This mission-driven organization offers a professional, fast-paced work environment that emphasizes achievement and excellence. Way Finders is dedicated to making a meaningful difference by providing quality housing and supportive services, helping individuals and families create stability and thrive in their communities. The organization values collaboration, dedication, and a strong commitment to its mission, making it an employer of choice in the nonprofit sector.

The Maintenance Technician II position at Way Finders is a crucial role responsible for maintaining and repairing assigned housing properties to ensure they remain safe, functional, and visually appealing. Working fully onsite with scheduled on-call duties, the Maintenance Technician II plays an integral part in keeping the organization’s rental properties in excellent condition. This role involves routine maintenance, minor repairs, and collaborating with more senior technicians on advanced property improvements and complex repairs. Starting wages range from $21.50 to $24.75 per hour based on qualifications, reflecting the value placed on expertise and experience. The position offers competitive benefits from the first day of employment, including health, dental, and vision insurance, paid time off, and retirement plans.

The Maintenance Technician II ensures that all properties are kept neat and orderly by cleaning common areas, laundry rooms, exterior grounds, trash collection zones, and basements. The role also includes performing routine painting, minor plumbing, smoke and carbon monoxide detector maintenance, and other general upkeep tasks. The technician responds promptly and professionally to tenant maintenance requests, escalating issues when necessary to supervisors or property managers. Meticulous record-keeping of maintenance work orders, inspections, and preventive maintenance tasks ensures transparency and operational efficiency.

In addition, the Maintenance Technician II regularly monitors mechanical systems to confirm proper functioning, participates in property inspections, and facilitates access for inspectors, contractors, and officials. The role demands a detailed-oriented individual capable of working both independently and collaboratively, who is comfortable using hand and power tools, digital technology for logging work, and adhering to safety procedures including personal protective equipment use. They must have reliable transportation and a valid driver’s license, given the need to travel across the organization’s property portfolio as required. Bilingual skills in English and Spanish are appreciated but not mandatory.

Overall, Way Finders offers an excellent opportunity for maintenance professionals seeking to contribute to a mission-driven nonprofit while gaining stability, professional growth, and comprehensive benefits. The Maintenance Technician II position is suited for individuals with relevant hands-on experience who are motivated by working in a supportive environment focused on quality and community impact. Interested applicants are encouraged to submit their resumes promptly as applications are reviewed until the position is filled. Way Finders is an Equal Opportunity Employer committed to diversity and reasonable accommodations for qualified candidates.

Job Requirements

  • 2 years' equivalent experience in maintenance, or a related role, with 1 year as a field specialist
  • Demonstrated knowledge of building maintenance, cleaning processes, and performing simple mechanical repairs
  • Ability to read and interpret work orders, instructions, and simple diagrams
  • Ability to complete basic forms and write basic correspondence when necessary
  • Experience using various hand tools, simple power tools, and measuring instruments
  • Experience with Microsoft Office and other computer/phone applications, and comfort learning new technologies
  • Ability to work both independently and as a member of a team
  • Demonstrated attention-to-detail in work performed
  • Ability to regularly work outside of business hours according to on-call schedule
  • Bilingual (English/Spanish) skills appreciated but not required
  • Valid driver’s license with acceptable driving record
  • Reliable vehicle
  • CORI/SORI

Job Qualifications

  • Experience in maintenance or related field equivalent to 2 years with 1 year as a field specialist
  • Knowledge of building maintenance, cleaning processes, and performing simple mechanical repairs
  • Ability to read and interpret work orders, instructions, and simple diagrams
  • Ability to complete basic forms and write basic correspondence when necessary
  • Experience using hand tools, simple power tools, and measuring instruments
  • Experience with Microsoft Office and other computer/phone applications
  • Ability to work both independently and as a member of a team
  • Demonstrated attention to detail in work performed
  • Valid driver’s license with acceptable driving record
  • Reliable vehicle
  • CORI/SORI clearance

Job Duties

  • Ensure rental properties are kept in neat and orderly condition by cleaning common areas, basements, exterior grounds, laundry rooms, and trash collection areas
  • Perform routine painting and minor repairs including minor plumbing, screen replacement, smoke and carbon monoxide detector installation and maintenance, and other repairs
  • Work in collaboration with Maintenance Technician III’s on advanced repairs including plumbing, electrical wiring, carpentry, HVAC maintenance, mold and lead paint remediation, appliance maintenance, sheetrocking, and other improvements
  • Respond to tenant maintenance requests in a timely and professional manner, escalating to Property Manager for determination as to the action to be taken
  • Identify and communicate to supervisor other needed maintenance, repairs, and improvements to building structures and equipment
  • Complete work order or repair documentation in a clear and timely manner
  • Complete weekly property/building inspections
  • Complete preventive maintenance and cleaning/maintenance logs
  • Monitor properties’ mechanical systems on a regular schedule for proper functioning
  • Show apartments/buildings to various inspectors and other officials, exterminators, and contractors as necessary
  • Perform all duties in accordance with prescribed procedures, using appropriate or required personal protective equipment
  • Perform on-call duties as assigned
  • Travel to other locations in the organization’s portfolio as required

Job Criteria

Experience

Mid Level (3-7 years)


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