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Maintenance Technician II

Job Overview

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Employment Type

Full-time
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Work Schedule

On-call
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401K with company match
Paid vacation
Paid holidays
Tuition Reimbursement
Employee stock purchase plan
employee discount

Job Description

AvalonBay Communities is a prominent real estate investment trust specializing in the development, redevelopment, acquisition, and management of residential apartment communities throughout the United States. Renowned for its commitment to creating vibrant and sustainable living environments, AvalonBay is dedicated to providing exceptional residential experiences that foster community and comfort. With a broad portfolio of properties, the company emphasizes quality service, continuous improvement, and innovation to maintain its leading position in the residential housing market. AvalonBay’s associates are deeply engaged in the company's mission to create better ways to live, making every day an opportunity to impact residents' lives positively through thoughtful service and supportive community engagement.

The role of a Maintenance Technician at AvalonBay Communities is pivotal in enhancing and sustaining the excellent living environments within its properties. This is a full-time position focused on delivering superior maintenance services across various technical areas including HVAC, plumbing, electrical, carpentry, painting, and emergency systems. The Maintenance Technician is responsible for diagnosing repair needs promptly, executing maintenance requests with high-quality workmanship, and ensuring that all service requests are completed efficiently to maintain the physical condition of the community and enhance residents’ living experiences.

At AvalonBay, this role goes beyond traditional maintenance duties, inviting driven individuals to join a team that values innovation, problem-solving, and proactive maintenance. The Maintenance Technician will take part in routine preventative maintenance, turnaround services to prepare vacancies for new residents, and emergency repairs ensuring safety and accessibility. Critical to this position is the ability to handle a variety of maintenance challenges such as appliance repairs, water feature maintenance, and waste management system upkeep. The technician will also be involved in maintaining a safe working environment by adhering to strict safety protocols and AvalonBay’s Incident and Injury Free culture.

This position requires flexibility, including the willingness to participate in an on-call rotation to address urgent maintenance issues outside regular working hours. The successful candidate will have strong customer service skills to effectively communicate with residents and associates, ensuring that all interactions contribute to a welcoming and supportive community atmosphere. They must have the technical knowledge and skills to work safely with various tools, equipment, and chemicals, following all company policies and safety standards.

AvalonBay Communities supports its Maintenance Technicians with comprehensive benefits including health, dental, and vision insurance; a 401(k) plan with company match; paid vacation and holidays; tuition reimbursement programs; and an employee stock purchase plan. The company fosters professional growth through achievement-based promotions and offers recognition programs to celebrate associate contributions. Employees also enjoy a 20% discount on rental apartments, underscoring AvalonBay’s commitment to making its communities more accessible and livable for those who work within them.

AvalonBay’s culture is founded on core values such as a commitment to integrity, a spirit of caring, and a continual focus on improvement. The company is proud to be an equal opportunity employer, dedicated to diversity and inclusivity, ensuring a workplace where all voices are heard and respected. This role offers an exciting opportunity for skilled maintenance professionals to grow their careers within a company that values purpose-driven work, community impact, and quality residential living.

Job Requirements

  • 2-3 years of experience in maintenance work including knowledge surrounding HVAC repair, plumbing, electrical, and general maintenance repair work
  • A valid driver’s license
  • Ability to accommodate an on-call schedule in rotation with the team each month
  • Ability to communicate with associates and residents to provide customer service
  • Ability to read and understand policies and procedures including key control policy, apartment home turnover policy and all maintenance emergency policies and procedures
  • Ability to identify cleaning and chemical supplies, ability to read and understand hazard communication safety data sheets, ability to understand proper applications of chemicals and general cleaning supplies and ability to frequently handle these products
  • Knowledge of personal protective equipment and ability to use properly
  • Basic understanding of emergency systems, shutoffs, locations and sequence of operations
  • Demonstrates knowledge of paint types and paint tools

Job Qualifications

  • 2-3 years of experience in maintenance work including knowledge of HVAC, plumbing, electrical, and general maintenance repairs
  • Valid driver’s license
  • Ability to communicate effectively with associates and residents to provide customer service
  • Ability to read and understand policies and procedures related to key control, apartment turnover, and maintenance emergencies
  • Ability to identify cleaning and chemical supplies and understand safety data sheets
  • Knowledge of personal protective equipment and safe usage methods
  • Basic understanding of emergency systems, shutoffs, and sequence of operations
  • Knowledge of paint types and paint tools

Job Duties

  • Diagnose and repair problems in HVAC, electrical, plumbing, major appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting/wallpaper, water features, and waste management systems
  • Complete assigned service requests and repairs consistent with company operating and equipment/supply standards and in a timely manner
  • Ensure vacant apartment homes are rent-ready in a timely manner and perform turnkey work as required
  • Conduct apartment preventative maintenance
  • Assist in painting both interior and exterior surfaces
  • Maintain Incident and Injury Free safety culture by following all safety policies and procedures and reporting any unsafe behaviors or conditions
  • Perform hot works including brazing, soldering, and welding within company standards

Job Criteria

Experience

Mid Level (3-7 years)


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