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Maintenance Technician II

Job Overview

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Employment Type

Full-time
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Work Schedule

Rotating Shifts
On-call
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Benefits

Dental Insurance
Health Insurance
Flexible spending account
Disability insurance
401(k) matching
Paid Time Off
Parental leave
Life insurance

Job Description

Balfour Beatty Communities is a leading property management company dedicated to creating quality communities that residents are proud to call home. The company is built on a culture of caring that permeates every aspect of the business. This culture emphasizes empathy, sincerity, and genuine connection with residents, partners, and communities, ensuring that the living experiences provided are exceptional and tailored to the unique needs of each individual. Balfour Beatty Communities operates within a broader international group, Balfour Beatty, plc, which is known for financing, developing, building, and maintaining infrastructure assets worldwide. This affiliation provides a solid foundation of expertise and resources, enabling Balfour Beatty Communities to deliver top-tier property management and maintenance services.

The role of the Maintenance Technician within Balfour Beatty Communities is a vital one, designed to maintain the overall physical condition of the residential communities managed by the company. This position plays a key role in delivering world-class service by responding promptly and efficiently to maintenance needs and resident requests. Maintenance Technicians are responsible for diagnosing issues, performing repairs, and ensuring that all community maintenance tasks are completed in a timely manner. The Maintenance Technician job family within Balfour Beatty Communities offers a clear career progression framework, encompassing levels from Maintenance Trainee to Maintenance Technician III. Each level has specific requirements and training plans, offering employees an opportunity for growth, skill development, and career advancement within the company.

Maintenance Technicians are expected to possess a strong knowledge base in various technical disciplines such as electrical, plumbing, HVAC, and carpentry. The role requires excellent troubleshooting skills, the ability to work independently, and a dedication to providing excellent customer service. Technicians play an active role in maintaining HVAC systems, electrical and lighting systems, plumbing, and other mechanical components of residential properties. They also ensure that all maintenance activities comply with company safety and environmental policies to create a safe and healthy living environment for residents.

In addition to hands-on technical work, Maintenance Technicians at Balfour Beatty Communities often coordinate with mechanics, technicians, and outside contractors to execute projects and control inventory of parts and equipment. The position requires flexibility, including working on a rotating on-call schedule to provide 24/7 maintenance coverage, ensuring that residents' needs are met at any time. The company supports its Maintenance Technicians with ongoing training and certifications relevant to their region, including EPA 608, Boiler Certification, and others, enhancing their professional capabilities and career growth prospects.

Balfour Beatty Communities fosters a supportive work environment that recognizes the importance of a work-life balance. The company offers a comprehensive benefits package, including discretionary bonuses, medical and dental insurance starting from the first of the month following employment, health and flexible spending accounts, life insurance, a 401K plan with employer matching, and generous paid time off that includes sick leave, floating holidays, vacation, and personal days. Employees also receive company-paid short-term and long-term disability coverage, parental leave, and volunteer days to encourage community involvement. This benefits package, combined with a respectful and caring workplace culture, makes Balfour Beatty Communities an attractive employer for individuals seeking a rewarding career in property maintenance and management.

Job Requirements

  • High school diploma or GED graduate level
  • 4-6 years of maintenance experience
  • Demonstrated strong customer service skills
  • Advanced knowledge in at least one of the following disciplines: electrical, plumbing, HVAC, carpentry
  • Solid trouble shooting skills
  • Ability to diagnose problems and recommend repairs
  • Ability to work with limited supervision
  • Has good time management skills
  • Able to effectively communicate with customers
  • Certifications relevant to the region in which the technician works, for example: EPA 608, Boiler Certification, plumbing, electrical, appliance repair are obtained within 9 months of employment or promotion
  • Required training for Maintenance Tech I completed within 9 months of hire/promotion date
  • Required training for Maintenance Tech II completed within 12 months of hire/promotion date
  • Valid, state-issued driver’s license with a safe driving record is required

Job Qualifications

  • High school diploma or GED graduate level
  • 4-6 years of maintenance experience
  • Demonstrated strong customer service skills
  • Advanced knowledge in at least one of the following disciplines: electrical, plumbing, HVAC, carpentry
  • Solid trouble shooting skills
  • Ability to diagnose problems and recommend repairs
  • Ability to work with limited supervision
  • Has good time management skills
  • Able to effectively communicate with customers
  • Certifications relevant to the region in which the technician works, for example: EPA 608, Boiler Certification, plumbing, electrical, appliance repair are obtained within 9 months of employment or promotion
  • Required training for Maintenance Tech I completed within 9 months of hire/promotion date
  • Required training for Maintenance Tech II completed within 12 months of hire/promotion date
  • Valid, state-issued driver’s license with a safe driving record is required

Job Duties

  • General maintenance and orderliness of property HVAC, mechanical, electrical, utilities and lighting systems including inspections and repairs
  • Experience level to direct mechanics, technicians, and outside contractors on assigned projects
  • Controls inventory of parts and equipment
  • Make repairs
  • Ensuring the successful execution of all company safety and environmental policies and procedures
  • Delivering the highest level of resident satisfaction through responsive, consistent, positive, and professional interactions
  • Working a rotating on call schedule to have 24/7 maintenance coverage

Job Criteria

Experience

Mid Level (3-7 years)


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