Maintenance Service Coordinator

Casey's is a well-established and reputable company renowned for its commitment to a positive work culture that values hard work, service excellence, and fostering a fun and supportive environment for its team members. With a long-standing history and a strong presence in the community, Casey's takes pride in its foundation of treating people the way they want to be treated, which forms the core of their corporate values. They emphasize caring not only for their guests but also for their communities and employees, making Casey's a desirable workplace for those seeking a meaningful and rewarding career.

As a leading company in its sector, Casey's continues to grow and evolve while maintaining a close-knit, small-company feel despite its size. This balance allows employees to experience the benefits of working at a large organization, such as advanced technologies and comprehensive benefits, while also enjoying a culture where senior leadership is accessible and engaged. Employees have opportunities to participate in enterprise-wide collaboration efforts and utilize cutting-edge technologies that support a world-class service strategy.

Joining the Casey's Fleet team as a Maintenance Service Coordinator offers a unique and pivotal role within this dynamic and transformative company. The Maintenance Service Coordinator is primarily responsible for coordinating both emergency and non-emergency preventive maintenance and repair work, ensuring that all repairs are completed timely and efficiently. This role serves as the critical liaison between maintenance repair facilities and internal maintenance teams, facilitating communication, processing invoices, overseeing quality control, and maintaining accurate coding for parts and labor.

The position demands a proactive individual who can schedule company assets for services, closely monitor repair orders for accuracy, and flag any warranty or policy-related issues before closing out orders. Moreover, this role requires meticulous upkeep of the computerized maintenance management system (CMMS), known as RTA, to ensure all maintenance processes and procedures remain up to date. This is crucial to supporting the mission-critical equipment and service teams effectively.

Administrative responsibilities also fall under the remit of the Maintenance Service Coordinator, including providing essential support to the service teams and monitoring system performance to preemptively address potential challenges. The ideal candidate will be adept at building collaborative relationships with both outside service providers and internal teams, promoting transparency and mutual respect. This role is indispensable in driving operational efficiency and maintaining the highest service standards, aligning with Casey's customer-focused ethos.

Aside from the professional responsibilities, working at Casey's comes with a host of attractive benefits and a positive work environment. The company offers competitive compensation with a starting hiring range of $23.75 to $31.25, subject to variation based on the candidate’s qualifications and regional wage standards. Employees also enjoy benefits such as medical, dental, and vision insurance, life insurance, employee stock purchase programs, and generous leave policies including bonding and paid volunteer time.

The company promotes a comfortable dress code where employees can dress according to their day's tasks, including wearing jeans, enhancing the welcoming and flexible work atmosphere. Furthermore, Casey's supports work-life balance by providing paid holidays, vacation, and sick time with an onsite cafeteria that caters to team members’ convenience. The organization is deeply invested in its employees' growth, offering pathways to advance within the company, making it an ideal place for those seeking long-term career prospects.

In summary, joining Casey's as a Maintenance Service Coordinator means becoming part of a growing, innovative, and people-centered company that values service, excellence, and community. If you are looking for a role where your skills can directly contribute to operational success and you want to thrive in a nurturing culture that respects and rewards hard work, Casey's invites you to take this rewarding step in your career journey.