Maintenance Quality Inspector

Cincinnati, OH, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

flexible spending accounts

Life insurance

Paid Time Off

Job Description

POAH Communities is a mission-driven organization dedicated to managing over 13,000 affordable housing apartments across the country. As a member of the Preservation of Affordable Housing, Inc. family, POAH Communities operates with a strong commitment to providing more than just safe and comfortable homes; they strive to create thriving environments where residents can truly succeed and feel empowered. With a professional team exceeding 500 members, the organization prides itself on excellence in affordable housing management, focusing on resident success and fostering community empowerment. This commitment positions POAH Communities as a leader in the affordable housing sector, helping to preserve and maintain quality housing that positively impacts neighborhoods and residents’ lives.

The role of a Property Inspector within POAH Communities, specifically for the Cincinnati Portfolio, is a critical position that demands experienced leadership and hands-on involvement in operational management. The successful candidate will be a knowledgeable and dynamic individual responsible for overseeing the quality and compliance of properties under POAH’s management. This includes ensuring that properties meet HUD regulations, property maintenance codes, and other relevant laws and ordinances related to affordable housing. The role requires a strong understanding of inspection criteria, zoning compliance, and property maintenance in relation to low-income housing tax credit programs.

The Property Inspector will conduct regular and thorough inspections of various property spaces including vacant units, commercial areas, common spaces, and internal and external maintenance areas. They will identify any maintenance or aesthetic concerns and work closely with property managers to address violations such as REAC and USPS issues. In addition to inspections, the role involves meticulous record-keeping through online tracking systems, managing work orders, and ensuring regulatory compliance. Communication is key, as the inspector must liaise with external agencies for obtaining necessary permits and documentation as well as respond promptly to resident complaints and inquiries.

This position requires strong administrative and organizational skills, proficiency in computer use including Microsoft Office and property management software such as Yardi, and the ability to understand financial statements related to apartment operations. Flexibility with hours and occasional travel within the region is expected. The Property Inspector plays a significant role in maintaining the high standards of POAH Communities’ portfolio, directly contributing to the organization’s mission of providing quality, affordable housing that helps residents thrive in their communities.

Job Requirements

Some post-high school education preferred
At least 3 years of related experience
Knowledge of HUD regulations, forms, inspection criteria, processes and the low income housing tax credit program as they relate to physical assets and maintenance preferred
Possess understanding of the Property Maintenance Codes and a familiarity with Codified Ordinances
Excellent communication skills, both oral and written
Excellent customer service skills
Strong administrative and organizational skills
Proficiency in the use of computers to include Microsoft Office products, as well as smart phones and/or tablets
Experience with Yardi software is preferred
Ability to understand financial statements and accounting as it relates to apartment operations
Periodic flexible hours and/or overtime as required
Periodic travel by car or airplane may be required

Job Qualifications

Some post-high school education preferred
At least 3 years of related experience
Knowledge of HUD regulations, forms, inspection criteria, processes and the low income housing tax credit program as they relate to physical assets and maintenance preferred
Possess understanding of the Property Maintenance Codes and a familiarity with Codified Ordinances
Excellent communication skills, both oral and written
Excellent customer service skills
Strong administrative and organizational skills
Proficiency in the use of computers to include Microsoft Office products, as well as smart phones and/or tablets
Experience with Yardi software is preferred
Ability to understand financial statements and accounting as it relates to apartment operations
Periodic flexible hours and/or overtime as required
Periodic travel by car or airplane may be required

Job Duties

Advise property managers of REAC and USPS violations found on property
Assist the property managers in complying with laws, codes and regulations
Perform scheduled and regular inspections of properties in the region to check for and address any maintenance or aesthetic items or concerns
Perform zoning compliance inspections as needed
Inspect structures and properties to determine compliance with maintenance regulations
Process complaints and handle inquiries related to property maintenance, zoning compliance and licensing
Inspect property spaces including but not limited to vacant units, basements, commercial spaces, laundry rooms, and internal and external common areas
Open, update, and close work orders
Record collection and ordinance duties
Record inspection information, registration compliance, and licensing compliance, including inspection photos and findings
Enter data, notes and compliance decisions via online tracking system
Respond to complaints from residents
Identify all violations upon inspection, maintain records, and schedule follow-up inspections for determination of compliance
Liaise with external agencies to ensure required permits and documents are procured, filed, and maintained
Deliver permits, documents, packages, and other items between central office and properties
Complete other related tasks as assigned