Maintenance Porter - Driving

SP Plus, a Metropolis company, is an innovative leader in the field of artificial intelligence applied to real-world scenarios. Specializing in computer vision technology, SP Plus revolutionizes parking by enabling checkout-free experiences that eliminate the common hassles associated with parking facilities such as tickets, machines, apps, or credit cards. This innovation allows customers to simply drive in and drive out with effortless convenience.

As the largest parking network in America, SP Plus employs over 23,000 individuals who support mobility at more than 4,000 locations across North America and Europe. The company’s vast network and dedication to technological advancement have positioned it as a pioneer in reinventing parking services, making everyday parking experiences more seamless and efficient for millions of customers.

SP Plus understands that parking is a crucial aspect of daily life, greatly impacting how people live, work, and play. Through their cutting-edge artificial intelligence solutions, SP Plus not only enhances parking operations but is also setting the stage for checkout-free experiences to extend beyond parking to other facets of life, ultimately reclaiming valuable time for customers.

The Facility Maintenance and Customer Service role at SP Plus is crucial for maintaining the high standards of their parking facilities while delivering exceptional customer service. This position involves a range of responsibilities from facility upkeep to direct customer interaction. Individuals in this role perform essential maintenance duties such as cleaning, painting, equipment servicing, and safety inspections to ensure the parking environments are clean, secure, and welcoming.

Employees will walk through the garage daily to identify and resolve maintenance issues, carry out routine cleaning including sweeping, trash removal, and maintaining restrooms, and utilize tools like brooms, mops, and brushes to keep facilities spotless. The role also includes some technical tasks such as replacing light bulbs, applying oil absorbents to spills, and operating equipment like sweepers and lawn care tools. Furthermore, snow removal duties using shovels or snow blowers might be required depending on the location.

Customer service is a critical aspect of this role. The employee is expected to assist customers promptly and efficiently, handle complaints independently or with supervisory support, and maintain a friendly, professional demeanor at all times. Knowledge of the operation’s key safety and operational mechanisms, including gate arms and ticket machines, is necessary to ensure smooth day-to-day functionality.

This full-time position offers a competitive wage range from $15.00 to $18.00 per hour, reflecting the level of responsibility and expertise required. Candidates must have at least a high school diploma or equivalent experience and hold a valid state-issued driver's license with an acceptable driving record. Availability for various work shifts, including nights and weekends, may be necessary according to site requirements.

SP Plus is dedicated to fostering an inclusive and supportive work environment, embracing diversity and equal opportunity in employment and advancement. Eligible employees may participate in a comprehensive benefits package that includes medical, dental, vision coverage, flexible spending accounts, short and long-term disability insurance, life insurance, accident insurance, 401(k) savings plans, and paid time off.

This role is ideal for motivated individuals who value safety, cleanliness, customer interaction, and contributing to the innovative efforts of a forward-thinking company committed to transforming parking and mobility experiences.