Maintenance Manager- BTR- Residential (60495)

BH is a distinguished multifamily owner and operator with a rich history dating back to its founding in 1993. Starting from humble beginnings as a small startup, BH has impressively grown to become one of the nation’s largest commercial real estate companies. This remarkable growth is driven by a people-first philosophy, putting employees and customers at the heart of its operations. With over 100,000 units under management and more than 2,800 employees, BH continues to own its processes in-house and strives for innovation at every level. Renowned for its workplace culture, BH has been recognized by Fortune Magazine as a "Best Workplace for Women," "Best Workplace for Millennials," and "Best Workplaces for Diversity." Such accolades reflect BH's unwavering commitment to inclusivity, diversity, and progressive workplace values. BH promotes a culture that encourages creativity, embraces challenges, and builds a smarter way to live, invest, manage, and grow property assets nationwide.

The Service Manager BTR (Build to Rent) role is a pivotal, full-time onsite position that reports directly to the Community Manager BTR. This experienced role involves overseeing and coordinating maintenance activities across one to four communities, requiring multiple site visits weekly. As Service Manager BTR, you will mobilize the maintenance team to ensure timely repairs and upkeep of buildings and facilities, managing daily and weekly schedules, assigning tasks, and guaranteeing the quality of work delivered. You will oversee new construction projects and modifications, align maintenance efforts with safety standards and industry regulations, and control inventory supplies and monthly maintenance budgets effectively. This role demands a strong customer service commitment, both internally and externally, where professionalism and courteous representation of BH’s values are essential.

The ideal candidate will showcase strong organizational skills, the ability to work independently, and excellent time management. This position requires hands-on leadership, a positive and team-oriented attitude, and the capability to handle various property management challenges ranging from HVAC systems to pool maintenance. Additionally, the Service Manager BTR will engage in training coordination to ensure maintenance personnel comply with safety and skill training protocols. Physical stamina, including lifting and mobility for property tours and maintenance activities, is a necessity, given the on-site nature of the role. BH emphasizes not only the outcomes but also the manner in which tasks are performed, reflecting the company’s dedication to integrity and operational excellence. Compensation is reflective of the employee’s expertise and local market factors, and extended hours, including on-call rotations, may be part of the schedule to support business needs.