Maintenance Manager

Balfour Beatty Communities is a distinguished company dedicated to the development and management of residential communities that people are proud to call home. As part of Balfour Beatty Investments and Balfour Beatty, plc, an international group renowned for financing, developing, building, and maintaining infrastructure assets, Balfour Beatty Communities stands out by focusing on creating exceptional living experiences through a culture of caring. This culture emphasizes sincere, empathetic, and creative approaches to fulfilling the needs of residents, partners, and communities. The company prides itself on fostering meaningful connections while adhering to the highest standards of quality and service. Balfour Beatty Communities operates with a commitment to integrity and excellence, ensuring that every decision and action is aligned with its mission to do the right thing and deliver superior residential environments.

The Maintenance Manager role at Balfour Beatty Communities is a vital leadership position responsible for directing and overseeing a team that includes maintenance technicians and roads and grounds personnel within a designated residential community. The primary objective is to ensure that all maintenance services—from change-of-occupancy work to resident service requests and property work orders—are conducted to the highest standards of quality, workmanship, and customer service. The Maintenance Manager also maintains strict compliance with Fair Housing requirements and coordinates emergency and urgent work orders, working closely with environmental and safety teams to guarantee timely responses and proper documentation in the Yardi property management system.

This role demands a comprehensive management approach that covers daily operations, financial reporting, inventory control, procurement, customer service, recruitment, training, and performance management of the maintenance staff. The Maintenance Manager is responsible for supervising varied maintenance activities including plumbing, electrical systems, HVAC, drywall, painting, roofing, fencing, and many others. Leadership in training employees on safety standards, lockout/tagout procedures, and the use of personal protective equipment is critical to maintaining a safe work environment.

A significant aspect of the role includes tracking and reporting work order metrics to promote accountability and continuous improvement, as well as coordinating with environmental specialists and vendors to ensure environmentally compliant work order completion. The position also oversees ordering and procurement processes to maintain adequate supplies and ensure regulatory compliance with Safety Data Sheets and OSHA documentation. The Maintenance Manager supports company-wide safety initiatives such as the ZERO Harm Journey Plan and manages preventive maintenance programs for critical infrastructure, including HVAC systems, pools, playgrounds, and other facilities.

This role is highly physical, requiring regular use of tools and manual labor, as well as frequent interaction with staff, Department of Defense partners, vendors, and residents. The company places a strong emphasis on fostering a supportive work environment where quality, safety, and customer satisfaction are paramount. Balfour Beatty Communities offers a comprehensive benefits package including discretionary bonuses, medical and dental insurance starting the first of the month following employment, flexible spending and dependent care accounts, company paid life insurance, a 401K plan with employer matching, robust paid time off options, volunteer days, short- and long-term disability coverage, and parental leave, among other benefits. This full-time opportunity is ideal for a proactive, skilled Maintenance Manager eager to lead a dedicated team in delivering exceptional community living experiences.