Maintenance Manager

Silver Spring, MD, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Exact $84,500.00

Work Schedule

Standard Hours

Weekend Shifts

Night Shifts

Benefits

Discretionary bonuses

Medical insurance

Dental Insurance

health flexible spending account

Dependent Care Flexible Spending Account

Company paid life insurance

401K plan with Employer Matching

Paid Time Off

Volunteer days

Company paid Short-Term Disability

Company paid long-term disability

Parental leave

Job Description

Balfour Beatty Communities is a leading company dedicated to delivering high-quality residential communities that people are proud to call home. As part of Balfour Beatty Investments and the international Balfour Beatty plc group, the company focuses on financing, developing, building, and maintaining infrastructure assets across various sectors. With a strong culture of caring, Balfour Beatty Communities prioritizes residents, partners, communities, and employees, fostering meaningful connections and ensuring exceptional living experiences. Their commitment to integrity, empathy, and creativity shapes every aspect of their business operations and drives their mission to create outstanding communities.

The Maintenance Manager position at Balfour Beatty Communities is a critical leadership role responsible for managing a team of maintenance technicians and grounds personnel within assigned residential communities. This role emphasizes maintaining high standards of quality, workmanship, and customer service, ensuring compliance with Fair Housing requirements, and responding promptly to resident service requests and property work orders. The Maintenance Manager also coordinates emergency and urgent maintenance tasks in collaboration with environmental and safety teams, carefully documenting all related work using Yardi property management software.

This role demands hands-on management skills across diverse disciplines such as plumbing, electrical systems, HVAC, roofing, painting, and landscaping to maintain the community’s infrastructure effectively. The Maintenance Manager supervises work order assignments, oversees the preventive maintenance program for buildings and amenities, and ensures adherence to safety and environmental compliance standards. Additionally, they are responsible for procurement, inventory control, employee training, and performance management, aiming to uphold company policies and promote a culture of safety and accountability. Given the physical demands of the role, including handling tools, climbing, lifting heavy equipment, and working in various weather conditions, the ideal candidate should exhibit resilience and a strong commitment to fostering a safe and well-maintained living environment.

Balfour Beatty Communities offers a competitive salary of $84,500 per year along with a comprehensive benefits package including medical and dental insurance, company-paid life insurance, 401K with employer matching, generous paid time off, and more. This full-time role also requires availability for night and weekend emergency call duty to ensure timely and efficient response to community needs. The company values leadership skills, relevant technical certifications, strong knowledge of property and facilities management, and proficiency in tools such as Microsoft Office and Yardi software. This opportunity promises to provide an engaging and rewarding career path for individuals passionate about managing residential community maintenance and enhancing the quality of residents’ experiences.

Job Requirements

High school diploma or GED required
College courses or technical school training strongly preferred
Relevant trade certifications and licenses preferred
Minimum of three years property management or maintenance experience
Minimum of one year supervisory or team leadership experience
Comprehensive knowledge of property and facilities management
Ability to exercise sound judgment in assigning, directing, and evaluating work
Strong understanding of OSHA regulations and safety compliance requirements
Effective written and verbal communication skills
Proficient in Microsoft Office Suite
Experience with Yardi property management software preferred
Must be available for night and weekend emergency call duty
Strong understanding of work order classifications, environmental compliance, and emergency response
Proven project coordination and communication skills
Possession of a valid state-issued driver’s license and safe driving record

Job Qualifications

High school diploma or GED
College courses or technical school training preferred
Relevant trade certifications and licenses
Minimum three years of property management or maintenance operations experience
Minimum one year of supervisory or team leadership experience
Comprehensive knowledge of property and facilities management
Strong understanding of OSHA regulations and safety compliance
Effective written and verbal communication skills
Strong interpersonal abilities
Proficiency in Microsoft Office Suite
Experience with Yardi property management software preferred
Strong understanding of environmental compliance and emergency response procedures
Proven project coordination and communication skills
Valid state-issued driver’s license and safe driving record

Job Duties

Provide comprehensive management oversight across daily operations, financial reporting, inventory control and procurement, customer service, recruitment and selection, training and development, and performance management
Direct and support grounds and landscaping teams to ensure properties meet curb appeal standards
Oversee maintenance technicians’ work in plumbing, electrical, HVAC, drywall, painting, fencing, roofing, glass repair, doors, flooring, locksmith services, cabinetry and countertop work
Train and supervise maintenance employees on safety practices including lockout/tagout procedures and personal protective equipment use
Organize and assign work orders to meet response times, quality standards, and customer service expectations
Track and report key work order metrics such as response times, completion rates, and data accuracy
Coordinate with environmental specialists, vendors, and staff to ensure safe and compliant completion of environmental work orders
Verify work orders meet environmental requirements with complete documentation
Prepare reports on environmental work orders including histories and trend analyses
Oversee ordering and procurement of maintenance supplies ensuring safety data sheets are current
Prepare and maintain OSHA logs and ensure safety documentation compliance
Manage preventive maintenance programs for HVAC, building infrastructure, pools, water parks, and playgrounds
Enforce safety and housekeeping standards aligned with the company’s ZERO Harm Journey Plan