Job Overview
Employment Type
Full-time
Work Schedule
On-call
Weekend Shifts
Night Shifts
Benefits
Discretionary bonuses
Medical insurance
Dental Insurance
Health accounts
flexible spending accounts
Company paid life insurance
401K plan with Employer Matching
Paid Time Off
Volunteer days
Parental leave
short-term disability
long-term disability
Job Description
Balfour Beatty Communities is a leading property management company dedicated to developing and maintaining exceptional residential communities that residents are proud to call home. As part of Balfour Beatty Investments and Balfour Beatty, plc, an international infrastructure group, the company combines global expertise with a strong commitment to community, quality, and service. Their mission centers on delivering quality living experiences by caring deeply about residents, partners, and communities, fostering a culture of empathy, creativity, and integrity. This culture drives every aspect of their business and ensures meaningful connections and exceptional service delivery across all properties.
The Maintenance Manager role at Balfour Beatty Communities is a critical leadership position responsible for managing the maintenance operations of an assigned residential community. This role involves directing and overseeing a team of maintenance technicians, roads and grounds personnel, and other work order staff to ensure all maintenance services meet the company’s high standards for quality, workmanship, and customer service. The Maintenance Manager coordinates the execution of change-of-occupancy maintenance, resident service requests, and routine property work orders while ensuring compliance with Fair Housing regulations.
In addition to standard maintenance oversight, the Maintenance Manager plays a pivotal role in managing emergency and urgent work orders, collaborating closely with environmental and safety teams to guarantee timely and compliant responses. This includes thorough documentation and use of Yardi property management software to maintain accurate records. A key focus of the role is managing preventive maintenance programs for HVAC systems, pools, water parks, playgrounds, and other building infrastructure, ensuring safety, optimal performance, and regulatory compliance.
The role requires strong leadership capabilities, including training, coaching, and supervising maintenance staff on safety protocols such as OSHA regulations and lockout/tagout procedures. The Maintenance Manager also handles procurement and inventory control of maintenance supplies, maintaining up-to-date safety data sheets and OSHA logs. Safety is emphasized through adherence to the company’s ZERO Harm Journey Plan, cultivating a culture of accountability and care throughout maintenance operations.
This position demands physical stamina and the ability to perform hands-on tasks, including lifting and manipulating equipment and supplies, standing for extended periods, climbing, balancing, and performing clerical work. The Maintenance Manager often interacts directly with staff, vendors, residents, and DoD partners within the residential property, ensuring high-quality service and responsiveness.
Balfour Beatty Communities offers a comprehensive benefits package including discretionary bonuses, medical and dental insurance effective the first of the month following employment, health and flexible spending accounts, company-paid life insurance, a 401K plan with employer matching, generous paid time off including sick, vacation, personal, and floating holidays, volunteer days, parental leave, and disability plans. This role typically requires a minimum of three years in property management or maintenance operations, with at least one year in a supervisory capacity, relevant trade certifications, and a commitment to safety and compliance standards.
This is an excellent opportunity for a maintenance professional seeking to lead a dedicated team in a dynamic community-focused environment, where their expertise can directly contribute to exceptional living experiences and property excellence.
The Maintenance Manager role at Balfour Beatty Communities is a critical leadership position responsible for managing the maintenance operations of an assigned residential community. This role involves directing and overseeing a team of maintenance technicians, roads and grounds personnel, and other work order staff to ensure all maintenance services meet the company’s high standards for quality, workmanship, and customer service. The Maintenance Manager coordinates the execution of change-of-occupancy maintenance, resident service requests, and routine property work orders while ensuring compliance with Fair Housing regulations.
In addition to standard maintenance oversight, the Maintenance Manager plays a pivotal role in managing emergency and urgent work orders, collaborating closely with environmental and safety teams to guarantee timely and compliant responses. This includes thorough documentation and use of Yardi property management software to maintain accurate records. A key focus of the role is managing preventive maintenance programs for HVAC systems, pools, water parks, playgrounds, and other building infrastructure, ensuring safety, optimal performance, and regulatory compliance.
The role requires strong leadership capabilities, including training, coaching, and supervising maintenance staff on safety protocols such as OSHA regulations and lockout/tagout procedures. The Maintenance Manager also handles procurement and inventory control of maintenance supplies, maintaining up-to-date safety data sheets and OSHA logs. Safety is emphasized through adherence to the company’s ZERO Harm Journey Plan, cultivating a culture of accountability and care throughout maintenance operations.
This position demands physical stamina and the ability to perform hands-on tasks, including lifting and manipulating equipment and supplies, standing for extended periods, climbing, balancing, and performing clerical work. The Maintenance Manager often interacts directly with staff, vendors, residents, and DoD partners within the residential property, ensuring high-quality service and responsiveness.
Balfour Beatty Communities offers a comprehensive benefits package including discretionary bonuses, medical and dental insurance effective the first of the month following employment, health and flexible spending accounts, company-paid life insurance, a 401K plan with employer matching, generous paid time off including sick, vacation, personal, and floating holidays, volunteer days, parental leave, and disability plans. This role typically requires a minimum of three years in property management or maintenance operations, with at least one year in a supervisory capacity, relevant trade certifications, and a commitment to safety and compliance standards.
This is an excellent opportunity for a maintenance professional seeking to lead a dedicated team in a dynamic community-focused environment, where their expertise can directly contribute to exceptional living experiences and property excellence.
Job Requirements
- High school diploma or GED required
- College or technical school training preferred
- At least three years in property management or maintenance
- Minimum one year supervising or leading a team
- Comprehensive knowledge of property and facilities management
- Ability to make sound judgments in assigning and evaluating work
- Strong understanding of OSHA and safety regulations
- Effective communication and interpersonal skills
- Proficiency in Microsoft Office
- Experience with Yardi software preferred
- Must be available for night and weekend emergency call duty
- Knowledge of work order classifications and environmental compliance
- Proven project coordination and collaboration skills
- Valid state-issued driver’s license with safe driving record
Job Qualifications
- High school diploma or GED
- College courses or technical school training preferred
- Relevant trade certifications and licenses preferred
- Minimum three years property management or maintenance operations experience
- Minimum one year supervisory or team leadership experience
- Comprehensive knowledge of property and facilities management
- Strong understanding of OSHA regulations and safety compliance
- Effective written and verbal communication skills
- Strong interpersonal abilities
- Proficient in Microsoft Office Suite
- Experience with Yardi property management software preferred
- Valid state-issued driver’s license with a safe driving record
Job Duties
- Provide comprehensive management oversight across daily operations, financial reporting, inventory control and procurement, customer service, recruitment and selection, training and development, and performance management
- Direct and support grounds and landscaping teams to maintain company curb appeal standards
- Oversee maintenance technicians’ performance in plumbing, electrical, HVAC, drywall, painting, roofing, fencing, glass repair, roofing, siding, doors, trim, tile, flooring, stair and railing repair, locksmith services, cabinetry, and countertops
- Train and supervise maintenance employees on safety practices, lockout/tagout, PPE, and workplace safety requirements
- Organize and assign work orders to ensure timely response, quality, and customer service
- Track and report key work order metrics including response times and completion rates
- Coordinate with Environmental Specialists and vendors for compliant completion of environmental work orders
- Verify work orders meet environmental requirements with complete documentation
- Prepare reports related to environmental work orders, metrics, and trend analyses for compliance monitoring
- Manage procurement of maintenance supplies ensuring Safety Data Sheets are current
- Maintain OSHA logs and compliance with safety documentation
- Ensure company standards for emergency, urgent, routine, and preventive maintenance service requests
- Implement the Comprehensive Facilities Management Process for service requests and scheduled maintenance
- Oversee preventive maintenance for HVAC, building infrastructure, pools, and playgrounds
- Enforce safety and housekeeping standards according to the ZERO Harm Journey Plan
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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