Magnolia Table - Waitstaff

Job Overview

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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible schedule
Retirement Plan
Training and Development

Job Description

Magnolia is a renowned restaurant located in Waco, Texas, celebrated for its welcoming atmosphere and commitment to delivering an exceptional guest experience. As a vibrant dining establishment, Magnolia has earned a reputation for blending Southern hospitality with quality culinary offerings, creating memorable moments for guests from all walks of life. The restaurant emphasizes a customer-first approach that aligns with Magnolia's brand values, focusing on service excellence, quality products, and a clean and comfortable environment. Employees at Magnolia are part of a passionate team dedicated to maintaining the integrity and charm that the venue is known for while continually enhancing the dining experience through thoughtful service and attention to detail.

The role of Waitstaff at Magnolia Table is pivotal in upholding the restaurant's esteemed reputation by ensuring that guests receive impeccable service from the moment they arrive until the end of their dining experience. This position is based at Magnolia Table in Waco, Texas and reports directly to the Assistant Front of House Manager. The Waitstaff position is a non-supervisory role that requires a harmony of skills including communication, critical thinking, teamwork, and a strong guest focus. The successful candidate will be responsible for greeting and escorting guests, presenting menus with detailed knowledge of ingredients and special dietary accommodations, and suggesting seasonal specials and beverages. Additionally, the role involves relaying orders to the kitchen accurately, serving food promptly with the appropriate accompaniments, and maintaining a clean, neat workspace throughout the shift.

Waitstaff at Magnolia play an essential part in ensuring that every guest's visit is personalized, smooth, and enjoyable. The ability to perform side work duties such as brewing coffee or tea, restocking beverages, and maintaining water stations contributes not only to an efficient operation but also to a warm and inviting atmosphere. A key component of this role is contributing to a safe, clean, and respectful working and dining environment. Teamwork is highly emphasized, as the Waitstaff collaborate with other team members to meet and exceed guest expectations while supporting diversity, equity, inclusion, and belonging.

Competency in customer service, managing multiple tasks in a fast-paced environment, and maintaining a professional and pleasant demeanor with a sense of urgency are vital traits that Magnolia seeks in its Waitstaff. The preferred candidate has familiarity with POS systems such as Toast, though training is available. Candidates must be physically capable of lifting up to 50 pounds occasionally and standing or walking for extended periods.

Magnolia Table places strong importance on inclusivity and equal employment opportunity, welcoming applicants from diverse backgrounds. The company provides a dynamic work environment where individuals can grow and contribute to the collective success of the restaurant. The Waitstaff position offers an opportunity for those passionate about hospitality and creating remarkable dining experiences to join a celebrated team and make a significant impact at one of Waco's favorite culinary destinations.

Job Requirements

  • High school diploma or GED equivalent preferred
  • 0-1 years of related work experience preferred
  • Food Handler's license and TABC certification required upon hire
  • Must be available to work weekends, nights, special events, and holidays as business needs require

Job Qualifications

  • High school diploma or GED equivalent preferred
  • 0-1 years of related work experience preferred
  • Food Handler's license and TABC certification required upon hire
  • Strong customer service skills
  • Ability to manage multiple tasks in a fast-paced environment
  • Ability to maintain a pleasant and professional demeanor while working with a sense of urgency
  • Willingness to learn and adapt to new processes and technologies
  • Proficiency in Toast preferred

Job Duties

  • Ensure the highest level of guest care in line with Magnolia’s brand
  • Greet and escort guests to their table when necessary
  • Ensure steps of service are followed for exceptional guest experience
  • Present menu and provide information including portions, ingredients, and food allergies
  • Suggest seasonal specials and beverages
  • Relay orders to kitchen by recording guest choices and identifying special dietary needs
  • Serve orders by running food from kitchen and delivering accompaniments and condiments
  • Contribute to opening, running, and closing side work including brewing coffee and stocking beverage stations
  • Maintain a safe and clean working environment
  • Perform other duties as assigned

Job Criteria

Experience

No experience required


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