Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Training and Development
employee recognition programs
Job Description
Magnolia, located in Waco, Texas, is a premier dining establishment renowned for its commitment to exceptional guest experiences and welcoming atmosphere. Known for its unique blend of Southern hospitality and outstanding cuisine, Magnolia Table is a destination for guests seeking not only delicious meals but also memorable service. The establishment prioritizes creating a warm and inviting environment where every guest feels valued and attended to from the moment they arrive. This dedication to hospitality has helped Magnolia build a reputation as a top dining venue in the region, drawing in both locals and visitors alike.
The Host position at Magnolia plays a vital role in maintaining the smooth operation of the front-of-house environment. Reporting to the Assistant Front of House Manager, the Host is responsible for greeting guests warmly, managing seating arrangements, and ensuring a seamless flow throughout the dining area. This role requires someone who embodies the spirit of hospitality, possesses strong communication skills, and thrives in a fast-paced setting. A Host at Magnolia is more than just a greeter – they are pivotal in creating first impressions that align with Magnolia's high standards for guest care and brand integrity.
The Host must efficiently manage guest reservations, accurately estimate wait times, and maintain a clean and welcoming environment. Additionally, the role includes assisting with bussing and resetting tables, running drinks and food when necessary, and responding proactively to guest needs or escalating issues to management. This multifaceted position demands adaptability, attention to detail, and a commitment to teamwork. Those in this role are expected to contribute positively to the team culture, support diversity and inclusion, and foster an environment where every guest encounter is personalized and memorable.
Furthermore, success in this position is measured through performance reviews that evaluate competencies such as teamwork, critical thinking, expertise, communication, guest focus, and goal setting. Magnolia values employees who demonstrate strong customer service skills, the ability to juggle multiple tasks efficiently, and a professional demeanor even during busy periods. This Host role is ideal for individuals seeking to advance their career in the hospitality industry within a celebrated and supportive company, offering a dynamic work environment where the guest experience is always at the forefront.
The Host position at Magnolia plays a vital role in maintaining the smooth operation of the front-of-house environment. Reporting to the Assistant Front of House Manager, the Host is responsible for greeting guests warmly, managing seating arrangements, and ensuring a seamless flow throughout the dining area. This role requires someone who embodies the spirit of hospitality, possesses strong communication skills, and thrives in a fast-paced setting. A Host at Magnolia is more than just a greeter – they are pivotal in creating first impressions that align with Magnolia's high standards for guest care and brand integrity.
The Host must efficiently manage guest reservations, accurately estimate wait times, and maintain a clean and welcoming environment. Additionally, the role includes assisting with bussing and resetting tables, running drinks and food when necessary, and responding proactively to guest needs or escalating issues to management. This multifaceted position demands adaptability, attention to detail, and a commitment to teamwork. Those in this role are expected to contribute positively to the team culture, support diversity and inclusion, and foster an environment where every guest encounter is personalized and memorable.
Furthermore, success in this position is measured through performance reviews that evaluate competencies such as teamwork, critical thinking, expertise, communication, guest focus, and goal setting. Magnolia values employees who demonstrate strong customer service skills, the ability to juggle multiple tasks efficiently, and a professional demeanor even during busy periods. This Host role is ideal for individuals seeking to advance their career in the hospitality industry within a celebrated and supportive company, offering a dynamic work environment where the guest experience is always at the forefront.
Job Requirements
- High school diploma or GED equivalent preferred
- 0-1 years of related work experience preferred
- Food handler's license and TABC certification required upon hire
- Must be available to work weekends, nights, special events, and holidays
- Ability to maintain a pleasant and professional demeanor under pressure
- Ability to lift and/or move up to 25 pounds occasionally
- Must comply with safety and cleanliness standards
Job Qualifications
- High school diploma or GED equivalent preferred
- Food handler's license required upon hire
- TABC certification required upon hire
- Strong customer service skills
- Ability to manage multiple tasks in a fast-paced environment
- Pleasant and professional demeanor
- Willingness to learn and adapt to new processes
Job Duties
- Ensure the highest level of guest care in line with Magnolia's brand
- Greet incoming guests with enthusiasm and provide information for a seamless experience
- Strategically manage the flow of guests by pre-assigning and seating
- Obtain reservation information and provide accurate wait times to guests
- Assist with bussing and resetting tables when needed
- Ensure menus are cleaned between uses
- Maintain a clean and safe work environment that is guest ready
- Assist with running drinks and food when needed
- Respond to guest needs promptly or communicate to a manager if necessary
- Perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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