LVL6 Bar and Lounge Supervisor, TD Garden

Delaware North Sportservice is a prominent hospitality and food service provider known for delivering exceptional dining experiences at major sports and entertainment venues. As part of Delaware North, the LVL6 Bar and Lounge located at TD Garden in Boston, Massachusetts, represents a vibrant and dynamic environment where top-quality service is paramount. TD Garden stands as New England's largest sports and entertainment arena and serves as the home of the NHL's Boston Bruins and NBA’s Boston Celtics franchises. Hosting over 200 events annually and attracting over 3.5 million visitors, it offers an energetic setting that blends excitement with hospitality. Delaware North’s legacy spans over 100 years as a family-owned business, underscoring its commitment to excellence and employee growth. The company operates globally with a variety of opportunities that extend beyond sports arenas to national parks, casinos, retail, and hotel operations.

This part-time Supervisor role at the LVL6 Bar and Lounge is designed for individuals who thrive in fast-paced, collaborative environments and are passionate about delivering outstanding guest services. Offering an hourly pay range of $20.00 to $22.00, this position emphasizes the importance of leadership, teamwork, and operational efficiency. The Supervisor is a critical player in ensuring compliance with organizational policies and maintaining a safe, clean, and welcoming atmosphere for both guests and team members. Responsibilities also include assisting management with staffing, team training and development, and inventory control to ensure smooth service delivery. This role is perfect for someone who enjoys a hands-on leadership style, supporting team members in their daily duties, and actively engaging with guests to meet their needs.

Delaware North values the personal and professional well-being of its team members, offering comprehensive benefits such as weekly pay, flexible work schedules, and employee discounts, among others. The company fosters a culture of growth and development, providing training opportunities to help employees advance their careers. Physical requirements for the job include the ability to lift or carry up to 50 pounds and stand or walk continuously during shifts. A high school diploma or GED is preferred, alongside at least one year of related experience. Skills in basic math and computer applications, including word processing, spreadsheets, and e-mail, are also necessary. Moreover, a successful candidate must demonstrate excellent interpersonal skills, particularly the ability to manage guest complaints with empathy and active listening.

Choosing to work at Delaware North’s TD Garden location means joining a team that is part of a global hospitality legacy. It is a workplace where employees are respected and valued, and where their contributions help create memorable experiences for millions of visitors. Whether you are looking to expand your skills in hospitality management or seeking a dynamic role within a well-established company, this Supervisor position at LVL6 Bar and Lounge offers an enriching environment to grow professionally while engaging with a diverse and vibrant community of guests.