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Luxury Vacation Club Concierge (JW Marriott Grande Lakes)
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Hotel and resort discounts
401(k) discretionary company match
Uncapped Earning Potential
Positive work environment
growth and development opportunities
Job Description
Marriott Vacation Club, a prominent leader in the vacation ownership industry, is known for delivering exceptional vacation experiences across a portfolio of luxurious properties. As part of Marriott Vacations Worldwide, the company prides itself on offering unique vacation ownership options that combine the trusted Marriott brand with unparalleled hospitality. The organization is committed to delivering unparalleled service and value to its members and guests, which has helped solidify its position as a top choice for vacation ownership globally. Marriott Vacation Club focuses on continuous growth by leveraging innovative sales and marketing strategies, ensuring the company remains an industry frontrunner in... Show More
Job Requirements
- Bold persuasion skills
- computer skills
- stand sit and walk for extended periods of time
- flexible schedule including weekends and holidays
- excellent phone communication skills and or interpersonal skills interacting with guests
- service focused
- detail oriented with process and follow-up
- financially motivated
- concierge and or sales experience preferred
Job Qualifications
- Experience in luxury concierge or sales
- strong interpersonal and communication skills
- proven ability to persuade and influence
- detail oriented with process and follow-up
- ability to work flexible schedule including weekends and holidays
- financially motivated
- proficiency with computer skills
Job Duties
- Engage with hotel guests at lobby desk locations and provide elevated customer service
- schedule sales presentations and manage customer expectations
- provide the highest level of service to exceed budgeted sales presentations and volume production goals
- ensure that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about Marriott Vacation Club products and services
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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