Luxury Suites Supervisor, TD Garden

Delaware North Sportservice is a renowned hospitality company that manages food service operations at some of the most iconic sports and entertainment venues in the United States. One of their flagship locations is TD Garden in Boston, Massachusetts, which is home to the NHL's Boston Bruins and the NBA's Boston Celtics. Established by Delaware North after purchasing the original Boston Garden in 1975, and later constructing TD Garden and The Hub on Causeway, the company has a long-standing tradition of excellence in managing high-volume hospitality and event services. TD Garden hosts over 200 events annually and attracts more than 3.5 million visitors, making it one of the largest and most prestigious arenas in New England. Delaware North prides itself on delivering exceptional guest experiences while fostering a supportive and inclusive work environment for its team members. The company is family-owned with over a century of history, providing employees with unique opportunities for career growth across various sectors including restaurants, hotels, gaming, and retail.

The role of a Suites Supervisor at Delaware North Sportservice in TD Garden is a dynamic part-time position focused on overseeing the food service and hospitality operations in premium suites during sporting events and other high-profile gatherings. Suites Supervisors are essential in ensuring that every detail of the guest experience is flawless, from managing inventory and food and beverage costs to scheduling staff and maintaining safety and quality standards. This role requires a blend of leadership, operational efficiency, and excellent customer service skills to manage a high-volume environment effectively. Supervisors are responsible for the hiring, training, and development of suite team members, ensuring they are well-prepared to deliver top-tier service. Financial oversight is another critical aspect of the position, involving budget monitoring and reviewing financial information to optimize operational costs. The work requires flexibility, including availability for nights, weekends, holidays, and event days, to align with the arena's busy schedule. The pay rate for this part-time position is competitive, ranging from $20.00 to $22.00 per hour, with a comprehensive benefits package that supports team members’ personal and professional well-being. Delaware North provides weekly pay, training and development opportunities, employee discounts, and flexible work schedules. Working as a Suites Supervisor with Delaware North Sportservice at TD Garden offers an exciting environment where you can combine a passion for hospitality with the thrill of major sporting and entertainment events while building a meaningful career in a globally recognized hospitality brand.