
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $16.00 - $19.00
Work Schedule
Flexible
Benefits
Employee Discounts
flexible schedule
Opportunity for advancement
Paid Time Off
Training and Development
Wellness resources
free food and snacks
free uniforms
Job Description
Woodhouse Spa - Mount Pleasant is a distinguished luxury spa and wellness establishment, part of the nationally recognized Woodhouse Spa franchise which has been serving clients since 2001. With over 85 locations nationwide, Woodhouse Spa prides itself on delivering a holistic and elevated approach to self-care that combines expert treatments with a welcoming environment. This independently owned and operated franchise is committed to enhancing the wellness journey of each guest through signature massages, facials, body treatments, and rituals designed to promote balance, relaxation, and rejuvenation. At Woodhouse Spa - Mount Pleasant, the focus extends beyond mere service delivery to building lasting experiences rooted in the spa’s core values: hospitality, ethics, likability, and professionalism.
Joining Woodhouse Spa as a Front Desk Team member means becoming an essential part of a team that fosters exceptional guest care from the very first interaction. This role is pivotal in setting the tone for the guest’s experience, ensuring smooth operations at the front desk while reflecting the spa’s commitment to luxury and service excellence. The position offers competitive pay ranging from $16.00 to $19.00 per hour coupled with sales commissions and performance-based bonuses, making it a rewarding opportunity for motivated individuals.
This full-time or part-time role provides guaranteed hours combined with a flexible schedule, allowing team members to balance work and personal commitments effectively. As a critical face of the spa, the Front Desk Team member’s responsibilities include welcoming guests warmly, managing appointments efficiently using scheduling and POS software, and supporting the overall spa environment to maintain its professional and sanitary standards. Additionally, team members are encouraged to grow professionally with access to paid training, career advancement opportunities, and national franchise training in a state-of-the-art facility. The work culture is family-oriented, supportive, and inclusive, ensuring that every employee feels seen and celebrated while contributing to a space where luxury meets genuine care.
Employees enjoy a variety of benefits such as employee discounts on luxury services and retail products, free and paid parking, wellness resources, free uniforms, and complimentary food and snacks. Paid time off is extended even to part-time employees, along with holiday and sick pay. The spa’s overarching mission centers on providing a welcoming environment where guests and employees alike experience elevated service and meaningful interactions. This role is perfect for candidates who have a passion for hospitality, a knack for technology, and the desire to work within a team that reflects integrity, kindness, and professionalism in all they do. Woodhouse Spa - Mount Pleasant is an equal opportunity and smoke-free employer that invites candidates eager to join a luxury spa setting that values not just the work you do but the person you are.
Joining Woodhouse Spa as a Front Desk Team member means becoming an essential part of a team that fosters exceptional guest care from the very first interaction. This role is pivotal in setting the tone for the guest’s experience, ensuring smooth operations at the front desk while reflecting the spa’s commitment to luxury and service excellence. The position offers competitive pay ranging from $16.00 to $19.00 per hour coupled with sales commissions and performance-based bonuses, making it a rewarding opportunity for motivated individuals.
This full-time or part-time role provides guaranteed hours combined with a flexible schedule, allowing team members to balance work and personal commitments effectively. As a critical face of the spa, the Front Desk Team member’s responsibilities include welcoming guests warmly, managing appointments efficiently using scheduling and POS software, and supporting the overall spa environment to maintain its professional and sanitary standards. Additionally, team members are encouraged to grow professionally with access to paid training, career advancement opportunities, and national franchise training in a state-of-the-art facility. The work culture is family-oriented, supportive, and inclusive, ensuring that every employee feels seen and celebrated while contributing to a space where luxury meets genuine care.
Employees enjoy a variety of benefits such as employee discounts on luxury services and retail products, free and paid parking, wellness resources, free uniforms, and complimentary food and snacks. Paid time off is extended even to part-time employees, along with holiday and sick pay. The spa’s overarching mission centers on providing a welcoming environment where guests and employees alike experience elevated service and meaningful interactions. This role is perfect for candidates who have a passion for hospitality, a knack for technology, and the desire to work within a team that reflects integrity, kindness, and professionalism in all they do. Woodhouse Spa - Mount Pleasant is an equal opportunity and smoke-free employer that invites candidates eager to join a luxury spa setting that values not just the work you do but the person you are.
Job Requirements
- high school diploma or equivalent
- previous experience in customer service or hospitality
- strong communication skills
- ability to use scheduling and POS software
- commitment to maintaining a professional appearance
- ability to work flexible hours including weekends
- passion for luxury wellness and spa environments
Job Qualifications
- customer service experience
- hospitality experience
- front desk or retail experience
- knowledge of or passion for luxury spa services
- ability to work well in a team
- polished and professional appearance
- proficiency with scheduling or POS software
Job Duties
- greet and check in guests with a warm and professional demeanor
- manage appointment scheduling and point-of-sale transactions accurately
- provide detailed information about spa services and assist guests in selecting treatments
- maintain cleanliness and organization of the front desk area
- handle guest inquiries and resolve issues promptly and courteously
- support sales by promoting spa packages and retail products
- collaborate effectively with team members to ensure a seamless guest experience
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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