Luxury Residential Union NJ

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $18.00 - $19.00
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Work Schedule

Standard Hours
Flexible
Day Shifts
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Benefits

401(k)
flexible schedule

Job Description

Our company is a reputable establishment located in Union, NJ, dedicated to providing exceptional hospitality and security services within a residential building setting. We pride ourselves on maintaining a safe, welcoming, and secure environment for our residents and guests. As a leading entity in the property management sector, our focus is not only on safety but also on delivering excellent customer service that fosters a positive living experience. We operate a full-time, in-person position based in Union, NJ, offering a competitive hourly pay rate between $18.00 and $19.00, emphasizing the value we place on dedicated and professional staff members who uphold our high standards of service and security.

The role of Concierge/Security is vital to our day-to-day operations ensuring both safety and superior guest services. This position requires a conscientious individual with a blend of security expertise and hospitality skills to effectively manage the safety protocols of our building and attend to residents' requests. The ideal candidate will be tasked with monitoring the premises through cameras, controlling access by authorizing entry, and responding to inquiries and complaints promptly, all while sustaining a courteous and professional demeanor. Strong communication abilities and multitasking skills are essential to excel in this role as it involves both interaction with residents and vigilant security monitoring. Additionally, knowledge of the local area services will enable the concierge to provide residents useful information, contributing to an enhanced living experience.

This full-time position demands a weekday availability with a preferred day shift schedule. Reliability in commuting or willingness to relocate to Union, NJ is important, reflecting our commitment to having a stable and accessible team on-site. Candidates are expected to hold a Security Officer Registration Act (SORA) certification, with at least one year of experience in customer service and time management. Prior concierge experience is preferred but not mandatory, allowing room for candidates with strong foundational skills in security and hospitality to grow within the role.

As a Concierge/Security professional with our company, you will be key to maintaining a flawless reputation by delivering outstanding guest service while ensuring the safety of our building and its premises. This role not only focuses on security measures such as monitoring cameras and controlling building access but also engages in problem-solving and complaint resolution to satisfy residents' needs. All duties are performed in a professional, courteous, and efficient manner to uphold the establishment's standards.

In addition to competitive pay, we offer benefits such as a 401(k) plan and a flexible schedule, underscoring our commitment to employee well-being and work-life balance. Our ideal candidate takes pride in being approachable, knowledgeable, and dedicated to providing an excellent resident experience while maintaining a secure living environment. If you are a proactive individual with strong communication and multitasking skills, a background in security, and a passion for hospitality, we encourage you to apply for this rewarding full-time opportunity. Become an integral part of a team that values your expertise and dedication in safeguarding and enriching the residential community we serve.

Job Requirements

  • Reliable commute or planning to relocate before starting work
  • Full-time weekday availability
  • Customer service experience of at least one year
  • Time management skills of at least one year
  • Holding Security-SORA certification
  • Preferred concierge experience
  • Ability to work day shifts

Job Qualifications

  • Security-SORA certification
  • Minimum one year of experience in customer service
  • Minimum one year of experience in time management
  • Preferred one year of concierge experience
  • Excellent communication skills
  • Knowledge of local area services
  • Hospitality expertise

Job Duties

  • Ensuring the safety of the building and the surrounding grounds
  • Making sure only authorized people are at the building
  • Monitoring the cameras
  • Attending to guests' requests and needs professionally
  • Responding appropriately to complaints
  • Solving problems effectively
  • Assisting residents with outstanding customer service

Job Criteria

Experience

Mid Level (3-7 years)


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