Luxury Residential Concierge Glen Cove NY $19 hr

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $18.00 - $19.00
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Work Schedule

Weekend Shifts
Fixed Shifts
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Benefits

401(k)
flexible schedule

Job Description

Our company is a reputable establishment dedicated to providing exceptional residential services to our community. We pride ourselves on maintaining the highest standards of hospitality and customer service, ensuring that every resident feels valued and well cared for. As a service-oriented organization, we understand the importance of professionalism, courteous communication, and efficiency in everyday interactions, which collectively contribute to building a strong, positive reputation within the local area. Our work environment fosters respect, teamwork, and a commitment to excellence, enabling us to meet and exceed the expectations of our residents through attentive and personalized service.

We are currently seeking a knowledgeable and dedicated Concierge to join our team. This role is pivotal in serving as the primary point of contact for our residents’ inquiries and requests. The Concierge will manage these interactions with professionalism, courtesy, and promptness. Candidates must be adept at handling a variety of tasks simultaneously, demonstrating excellent communication skills, problem-solving capabilities, and a wide-ranging knowledge of local services and amenities. This position requires a commitment to outstanding customer service, with the ultimate goal of maintaining and enhancing our flawless reputation by ensuring an exceptional experience for every resident. We offer flexible employment options with both full-time and part-time positions available, commencing at a competitive hourly wage of $16.50, with pay adjustments based on experience. The schedule includes 8-hour shifts primarily on weekends, including Saturdays and Sundays, supporting a balanced work-life dynamic. This opportunity is ideal for individuals who thrive in a fast-paced, resident-centered environment and who seek a rewarding career with growth potential in the hospitality and residential service industry.

Job Requirements

  • High school diploma or equivalent
  • Minimum 1 year of customer service experience
  • Minimum 1 year of phone etiquette experience
  • Minimum 1 year of time management experience
  • Ability to reliably commute or plan to relocate
  • Concierge experience preferred
  • Availability to work 8 hour shifts on weekends

Job Qualifications

  • Excellent communication skills
  • Ability to multi-task effectively
  • Experience in hospitality or related field preferred
  • Knowledge of local area services
  • Customer service experience
  • Phone etiquette
  • Time management ability

Job Duties

  • Attend to residents requests and needs in a professional manner
  • Deal professionally with residents inquiries
  • Effectively solve problems
  • Respond appropriately to complaints
  • Assist residents with outstanding customer service
  • Maintain knowledge of local area services
  • Help maintain a flawless reputation by providing outstanding guest service

Job Criteria

Experience

Mid Level (3-7 years)


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