Luxury Membership Sales Concierge - Hourly Base Plus Commission

The Gents Place is a premier luxury men’s grooming and lifestyle club that has revolutionized the men’s grooming industry since its inception in 2008. With a commitment to providing world-class grooming services in a refined and welcoming atmosphere, it caters to successful men who value confidence, relationships, and personal excellence. The club offers a unique experience that combines premium grooming with an ultra-premium environment featuring complimentary top-shelf beverages, expert advice, and exclusive services tailored specifically for its distinguished clientele. Beyond grooming, The Gents Place is deeply engaged in philanthropic efforts, having contributed over 65,000 meals, 5,000 haircuts, and over 10,000 suits to veterans in need, demonstrating its dedication to service and community support.

This role is for the Luxury Membership Sales Concierge position at The Gents Place located in North Austin, Texas. This is a sales-focused, front-of-club role that goes beyond typical receptionist or passive retail duties. It demands a polished, confident salesperson capable of fostering trust, presenting premium membership options, and closing high-value sales. The ideal candidate will create an impeccable luxury experience while working collaboratively with barbers and grooming specialists to ensure members receive exceptional service.

The primary responsibilities include welcoming guests with professionalism and warmth, converting first-time visitors into members by introducing and selling various membership options ranging from $525 to over $8,000 annually, and recommending premium grooming, skincare, fragrance, and lifestyle products. The concierge will also support retail sales, service upgrades, and additional services while booking future reservations to maintain seamless engagement. The position emphasizes relationship-building, requiring the sales concierge to remember personal details and preferences to personalize the interaction consistently.

Candidates must be comfortable asking for and closing sales, motivated by a base pay plus commission structure, and skilled in relationship-based selling, particularly with affluent clientele. Organizational skills, coachability, and goal orientation are key traits sought by the club. Availability to work Saturdays is mandatory. The position provides a competitive pay scale starting at $18 to $20 per hour, with strong performers commonly earning an additional $1,000 to $2,000 per month in commissions. Additional benefits include health insurance reimbursement, 401(k) with company match, paid time off including vacation, mental health, and community service days, paid training, dental, vision, disability, and parental benefits.

This role is best suited for individuals with backgrounds in real estate, automotive luxury sales or service advising, membership sales, B2B sales, med spa or aesthetics sales, premium hospitality, or consultative sales environments. The Gents Place offers a unique opportunity for sales professionals who want to work in a purpose-driven, luxury, and service-oriented environment. If you are passionate about selling luxury, serving leaders, and building lasting, meaningful relationships with a discerning clientele, The Gents Place invites you to apply and join their team.