Luxury Hotel Valet

Job Overview

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Employment Type

Temporary
Full-time
Part-time
Hourly
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Compensation

Hourly
Range $8.00 - $20.00
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Work Schedule

Day Shifts
Weekend Shifts
Fixed Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
long-term disability
short-term disability
Life insurance
accident insurance
401k
Paid Time Off

Job Description

SP+, a Metropolis company, is a pioneering artificial intelligence company dedicated to transforming the real world through innovative technology. Specializing in computer vision, SP+ enables checkout-free parking experiences, eliminating the need for tickets, machines, apps, or credit cards. This seamless technology allows customers simply to "drive in and drive out," revolutionizing the traditional parking process. As the largest parking network in America, SP+ boasts a workforce of over 23,000 employees, serving more than 4,000 locations across North America and Europe. This vast reach underscores the company's leadership in the parking industry and its commitment to enhancing mobility and convenience on a broad scale.

SP+ is committed to reinventing parking, an everyday necessity that impacts everyone. This mission stems from recognizing the importance of efficient parking solutions in improving urban mobility and the overall quality of life. Looking ahead, SP+ envisions itself as a key player in powering checkout-free experiences beyond parking, aiming to transform the everyday activities of living, working, and playing by giving people back their most valuable asset: time.

The role of a Valet Driver at SP+ offers a unique opportunity to be part of this exciting transformation. This position is ideal for individuals who are driven to succeed, enjoy interacting with people, and embody the company’s core values of Ingenuity, Diversity, and Integrity. Valet Drivers at SP+ are the face of the company, delivering exceptional customer service with warm smiles and professionalism. This role involves safely parking vehicles, assisting customers, and ensuring that every moment with SP+ is positive and memorable.

Valet Drivers work closely with knowledgeable and supportive team members who are dedicated to fostering success and career growth. Many team members began their careers as valets, highlighting the potential for advancement within the company. Responsibilities include inspecting vehicles before parking, explaining valet rates to customers, adhering to traffic laws, reporting incidents, and maintaining a clean and professional appearance.

The position requires punctuality, reliability, and the ability to remain in complete uniform throughout shifts. Valet Drivers must also be adaptable, able to respond calmly to changes and unexpected events while maintaining high standards of service. With a salary range from $8.00 to $20.00 per hour plus tips, this role offers competitive compensation in a dynamic and supportive work environment.

Beyond competitive pay, eligible employees at SP+ can participate in a comprehensive benefits plan that includes medical, dental, vision, flexible spending accounts, long and short-term disability, life insurance, accident insurance, 401k, and paid time off. SP+ is an equal opportunity employer committed to diversity and inclusion, ensuring fair treatment and opportunities for all employees regardless of race, color, religion, sex, age, or other protected characteristics. The company also employs an automated employment decision tool to fairly assess candidates, maintaining transparency and data protection throughout the hiring process.

Joining SP+ as a Valet Driver is more than just a job; it's a chance to be at the forefront of technology-powered mobility solutions and to grow your career in a vibrant, forward-thinking company.

Job Requirements

  • Must be at least 18 years old
  • a valid state driver’s license
  • current address and acceptable driving record
  • proof of eligibility to work legally in the U.S.
  • ability to safely drive a vehicle with a manual transmission (stick shift) is a plus
  • availability to work special shifts including 2nd, 3rd shifts, and/or weekends
  • ability to provide accurate information and respond professionally to customer problems
  • ability to read, write, add, and subtract US currency
  • ability to follow instructions and adapt to changes
  • physical ability to stand, walk, use hands, sit occasionally, climb or balance, and lift up to 25 pounds occasionally

Job Qualifications

  • A valid state driver's license
  • current address and acceptable driving record
  • ability to safely drive a vehicle with a manual transmission (stick shift) is a plus
  • availability to work special shifts if needed, including 2nd, 3rd shifts, and/or weekends
  • proof of eligibility to work legally in the U.S. (must provide valid documentation if hired)
  • ability to provide accurate information to customers and co-workers and respond professionally to customer problems or complaints
  • ability to read, write, add, and subtract US currency and comprehend instructions, short emails, and memos
  • ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working

Job Duties

  • Deliver on our promise by ensuring every moment matters for our clients through resolving client requests and concerns efficiently
  • find new ways to solve problems that may arise
  • communicate proactively with clients
  • inspect every vehicle before safely parking it, noting all findings
  • explain valet rates to customers
  • observe traffic laws and safe driving practices
  • report all accidents, safety hazards, unusual occurrences, and policy violations to management
  • know the area's major streets, landmarks, and freeways to ensure customers have a seamless transportation experience
  • come to work in your clean uniform every scheduled shift, on time, and ready to work
  • remain in complete uniform for the entirety of your shift
  • assist management with additional duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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