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Luxury Hotel Valet Attendant - Four Seasons Houston (Afternoon/Evening availability required)
Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Range $7.00 - $13.00
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine
401k retirement savings plan
Job Description
Towne Park is a leading parking management company dedicated to delivering exceptional parking and hospitality services to clients and their guests across various locations. The company operates a broad network of parking facilities, emphasizing customer service, safety, and operational excellence. Towne Park is well recognized for its commitment to quality and its professional, friendly staff who contribute to a positive guest experience. They employ a diverse team of associates who work in a range of capacities within their parking operations, upholding high standards of guest interaction and vehicle care. Established as a trusted service provider in the parking management industry,... Show More
Job Requirements
- High school diploma or GED
- Valid driver’s license
- One month related experience and/or training or equivalent combination of education and experience
- Ability to communicate effectively in English
- Ability to perform basic arithmetic and understand time systems
- Physical capability to lift up to 100 pounds occasionally
- Ability to work outdoors in varying weather conditions
- Availability for weekdays, weekends, holidays, and various shifts
- Open availability preferred
Job Qualifications
- High school diploma or general education degree (GED)
- Valid driver’s license for the state of employment or commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read, write, and comprehend standard English
- Ability to effectively present information in one-on-one and small group situations
- Ability to perform basic arithmetic operations including addition, subtraction, multiplication, and division with money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to perform parallel parking
- Ability to operate a manual transmission is highly desirable
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, co-workers, and clients
- Greet guests within five feet using a professional and friendly approach
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper phone etiquette
- Park and retrieve vehicles safely while driving cautiously
- Assist guests with bell services and luggage storage
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations, and other inquiries
- Provide information about facility outlets, meeting rooms, amenities, and local attractions
- Deliver messages, items, and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures to guests
- Issue claim checks after receiving vehicle keys
- Collect claim checks prior to issuing keys
- Complete and maintain all ticket information including key tags, guest folios, vehicle location, damage surveys, and claim check receipts
- Calculate and collect revenue for vehicles as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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