Luxury Hotel Valet

Orlando, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Rotating Shifts

Day Shifts

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Career development opportunities

Employee assistance program

Job Description

SP Plus, a Metropolis company, is a pioneering artificial intelligence company specializing in real-world applications that transform the parking experience. Utilizing advanced computer vision technology, SP Plus offers checkout-free parking solutions that eliminate the need for tickets, machines, apps, or credit cards, allowing customers to simply drive in and drive out. As the largest parking network in America, SP Plus operates over 4,000 locations across North America and Europe, powered by a dedicated workforce of more than 23,000 employees. The company's mission is to reinvent the parking industry by creating seamless and efficient mobility experiences. SP Plus's innovative technology not only simplifies parking but also aims to revolutionize everyday interactions in living, working, and recreational environments by saving time and enhancing convenience. The role of Valet Driver at SP Plus is an exciting opportunity for individuals who are motivated, personable, and dedicated to delivering exceptional customer service. Valet drivers play a crucial role in ensuring a smooth and safe parking experience for clients, acting as the friendly face of the company and helping to uphold SP Plus's commitment to ingenuity, diversity, and integrity. The position offers a supportive work environment where team members are encouraged to grow and succeed, with many employees advancing their careers from valet drivers to other roles within the organization. Valet drivers will be responsible for safely parking vehicles, handling client interactions with professionalism, and maintaining high standards of safety and customer satisfaction. This role is ideal for individuals seeking a dynamic entry point into the transportation and service industry, offering opportunities for career advancement and personal development within a forward-thinking company. SP Plus values its employees highly and provides a positive workplace culture that fosters teamwork, reliability, and respect for all. Located in Orlando, Florida, this position invites candidates who are ready to contribute to a cutting-edge company reshaping the future of mobility and parking. The Valet Driver position requires punctuality, a neat appearance, and a readiness to assist with various duties as assigned by management. By joining SP Plus, new hires become part of a large network dedicated to making everyday experiences more remarkable and efficient for millions of people.

Job Requirements

high school diploma or equivalent
a valid state driver's license
acceptable driving record
the ability to safely drive a vehicle with a manual transmission is a plus
availability to work second, third shift, and/or weekends
proof of eligibility to work legally in the U.S.
strong customer service and communication skills
ability to read, write, and perform basic math
ability to follow instructions and adapt to changing situations
physical capability to stand, walk, handle cash and equipment regularly, and lift up to 25 pounds occasionally

Job Qualifications

a valid state driver's license, current address, and acceptable driving record
the ability to safely drive a vehicle with a manual transmission is a plus
availability to work special shifts if needed including 2nd, 3rd shift and/or weekends
proof of eligibility to work legally in the U.S. must provide valid documentation if hired
the ability to provide accurate information to customers and co-workers and respond professionally to customer problems or complaints
the ability to read, write, add, and subtract US currency and comprehend instructions, short emails, and memos
the ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working

Job Duties

deliver on our promise by ensuring every moment matters for our clients through resolving client requests and concerns efficiently, finding new ways to solve problems that may arise, and communicating proactively with clients
inspect every vehicle before safely parking it, noting all findings
explain valet rates to customers
observe traffic laws and safe driving practices
report all accidents, safety hazards, unusual occurrences, and policy violations to management
know the area's major streets, landmarks, and freeways to ensure customers have a seamless transportation experience
come to work in your clean uniform every scheduled shift, on time, and ready to work
remain in complete uniform for the entirety of your shift
assist management with additional duties as assigned