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Luxury Hotel Manager - One Dalton, Boston

Job Overview

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Compensation

Salary
Range $47,800.00 - $75,000.00
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Benefits

Health Insurance
Retirement Plan
Paid Time Off
Career development opportunities
Employee Discounts
Life insurance
flexible schedule

Job Description

Four Seasons Hotels Ltd is a prestigious, global luxury hotel brand renowned for its commitment to excellence, exceptional guest service, and sophisticated ambiance. Established as a leader in the hospitality industry, Four Seasons Hotels Ltd operates luxury properties around the world, consistently redefining the standards of contemporary luxury and hospitality. The brand’s dedication to quality and personalized service makes it a preferred choice for discerning travelers who seek comfort, elegance, and memorable experiences. The One Dalton Street location in Boston is part of this esteemed network, offering a unique blend of urban vibrancy and refined luxury. The hotel is situated in one of Boston’s most iconic skyscrapers, serving as a landmark destination that provides guests with stunning views, state-of-the-art amenities, and meticulously crafted guest experiences that synergize comfort with sophistication.

The Hotel Manager role at One Dalton Street is an executive leadership position responsible for overseeing the day-to-day operations of the hotel, ensuring that all departments work cohesively to deliver an outstanding guest experience. The successful candidate will manage all facets of hotel functions, from front desk and housekeeping to food and beverage and guest services, emphasizing service excellence, operational efficiency, and revenue generation. This role requires a dynamic leader with strong interpersonal skills capable of inspiring and directing a diverse team in a luxury environment. The ideal candidate will have an extensive background in luxury hotel management, with a preference for experience in Food & Beverage to uphold the highest service standards.

This position offers a competitive salary reflective of the candidate’s experience and expertise, alongside comprehensive benefits including health insurance, retirement plans, paid time off, and career development opportunities. The managerial role not only demands operational oversight but also strategic input to drive profitability, enhance the hotel’s market position, and ensure compliance with brand standards and regulatory requirements. Candidates should be prepared to actively engage with guests and staff, fostering a positive, service-oriented culture, and maintaining the hotel’s reputation as a premier luxury destination in Boston.

Job Requirements

  • Bachelor’s degree in Hospitality Management or related field
  • minimum of 5 years experience in luxury hotel management
  • previous experience in Food & Beverage management preferred
  • strong leadership capability
  • excellent communication skills
  • ability to work flexible hours including weekends and holidays
  • proficiency in hotel management software

Job Qualifications

  • Proven experience in luxury hotel management
  • strong leadership and interpersonal skills
  • extensive knowledge of hotel operations and business management
  • background in Food & Beverage preferred
  • excellent communication and organizational skills
  • ability to work in a fast-paced, customer-focused environment
  • strategic thinking and problem-solving abilities

Job Duties

  • Manage all hotel operations to ensure a seamless guest experience
  • lead and motivate hotel staff to maintain high standards of service
  • oversee budgeting, financial performance, and cost control measures
  • ensure compliance with health, safety, and hospitality regulations
  • develop and implement strategic plans to enhance profitability and market presence
  • collaborate with Food & Beverage teams to uphold service excellence
  • handle guest complaints and resolve issues promptly and professionally

Job Criteria

Experience

Mid Level (3-7 years)


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