Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $19.75 - $22.75
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Benefits

Health Insurance
Vision Insurance
Dental Insurance
retirement plans
Tuition Reimbursement
Employee Assistance Programs
Paid Time Off

Job Description

Brightview Senior Living is a leading provider of senior living services dedicated to enhancing the quality of life for older adults. With a commitment to excellence, innovation, and compassionate care, Brightview offers a vibrant community atmosphere where seniors can thrive. As a company, Brightview leads the industry by fostering an inclusive environment that supports professional growth and development for its employees. The community and culture focus on embracing diversity, promoting impactful work, and ensuring well-being through comprehensive benefits and supportive policies.

The role of Concierge at Brightview's Gallery Apartments is an exciting opportunity for individuals passionate about exceptional customer service and community engagement. This position involves warmly welcoming residents, their families, and guests, ensuring a positive and inviting atmosphere within the community. The Concierge will respond to special resident requests, which may include light shopping, running errands, retrieving mail, and securing reservations or event tickets. Additionally, the role includes arranging and serving continental breakfasts, light snacks, and beverages to residents and guests, enhancing their overall experience.

Another key responsibility is promoting various community programs and events, helping residents stay connected and engaged. The Concierge will work closely with multiple departments—including care, maintenance, housekeeping, and dining—to ensure that residents’ needs are met promptly and with great attention to detail. This is a vital position that supports the day-to-day activities and quality of life for seniors living in the Gallery Apartments.

The position offers an hourly wage ranging from $19.75 to $22.75, with compensation reflective of experience, qualifications, and other factors. Brightview regularly reviews and adjusts compensation and offers an extensive benefits package that considers employees' overall well-being. This role is ideal for someone who thrives in a dynamic, fast-paced environment and excels at organizing and managing multiple priorities while maintaining a cheerful, professional demeanor.

Brightview Senior Living values diversity and inclusion, promoting equal opportunity employment without discrimination of any kind. The company’s culture fosters innovation, supports career advancement, and recognizes the unique contributions of every staff member. Employees at Brightview can expect a supportive working environment that not only values their talents but also provides the tools and resources necessary for personal and professional success. Joining Brightview means becoming part of a community where you can make a meaningful difference in the lives of seniors every day, ensuring their joy and well-being are always at the forefront.

Overall, this Concierge position is an excellent career path for candidates seeking to work within a prestigious senior living community that prioritizes quality service, compassion, and employee growth. It combines direct interaction with residents with behind-the-scenes coordination efforts, making it a rewarding and comprehensive role within the senior living industry.

Job Requirements

  • High school diploma or equivalent
  • prior experience in a concierge or customer service role
  • strong communication and interpersonal skills
  • ability to multitask and prioritize effectively
  • ability to work flexible hours including weekends and holidays

Job Qualifications

  • Experience as a Concierge with a focus on excellent customer service
  • resourceful and creative when solving problems quickly and effectively
  • organizing and managing multiple priorities comes naturally

Job Duties

  • Welcome and engage residents living in our Gallery Apartments as well as their families and guests
  • respond to all special requests for Gallery residents such as light shopping, running personal errands, retrieving mail, and securing reservations and/or event tickets
  • arrange and serve a continental breakfast, light snacks, and beverages to Gallery residents and their guests
  • promote programs and events that are taking place at the community
  • coordinate with all departments to confirm the care, maintenance, housekeeping and dining needs of the residents are met in a timely and efficient manner

Job Criteria

Experience

Mid Level (3-7 years)


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