Lucilles BBQ - Front Desk

Long Beach, CA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Exact $16.00

Benefits

competitive hourly wage

flexible scheduling

Employee Discounts

Opportunities for advancement

Supportive team environment

Training and development programs

compliance with ADA regulations

Job Description

Lucille's BBQ LB Towne Center in Long Beach, CA, is a vibrant and popular restaurant renowned for its authentic, slow-smoked barbecue and warm Southern hospitality. Known for its family-friendly atmosphere and dedication to quality food and service, Lucille's BBQ has become a staple dining destination for locals and visitors alike. The restaurant prides itself on delivering not just meals, but memorable experiences, blending traditional recipes with a modern twist to satisfy diverse palates. Operating as part of Hof's Hut Restaurants, Inc., known for its commitment to excellence, cleanliness, and great service, Lucille's BBQ continues to grow and maintain a loyal... Show More

Job Requirements

Must be 18 years of age or older at the time of application
willingness to work evenings and weekends as required
knowledge of and ability to adhere to workplace safety procedures
must be able to suggestively sell food and beverage items
California food handler's card required
ability to stand for extended periods
ability to carry trays up to 50 pounds and occasionally lift up to 75 pounds
effective communication skills in English
ability to work in a fast-paced environment
strong organizational skills
basic computer proficiency

Job Qualifications

Excellent verbal and written communication skills
excellent interpersonal and conflict resolution skills
excellent organizational skills and attention to detail
ability to remain calm while working under pressure in a fast-paced environment
ability to act with integrity and professionalism
must possess proficient ability to communicate in English in an oral and written format
ability to absorb and retain information quickly
ability to pass menu related tests
California food handlers card required
basic mathematical skills
ability to handle cash to make change
basic reading and writing skills
basic computer skills
multi-task oriented
one or more years of full-service restaurant experience preferred

Job Duties

Greeting and seating guests, presenting menus to guests, informing them of special menu items
working in a team environment with the ability to be an effective team player
maintaining adequate knowledge of locations food offering and preparation
providing guests with hospitality in a manner that achieves company service standards and exceeds their expectations
taking guest information and quoting wait time to guests accurately when tables are not immediately available
planning reservations and waitlist parties in advance, at or within the given time or time frame
reviewing the floor plan to assess current and upcoming table availability changes
observing tables and keeping track of clean, dirty, and occupied tables
cleaning, organizing, and stocking menus at the front desk
answering the phone in accordance with company standards
answering questions concerning the menu and restaurant
assist food servers by removing used or unnecessary items from guests table
providing initial beverage service
bussing table and resetting for new guests
interacting with guests entering and departing, ensuring a positive dining experience
filling to go orders, if applicable, according to food and beverage specifications and preparation, and packaging standards
maintaining restrooms throughout shift
supporting food servers and kitchen staff in other duties as required
take pride in your personal appearance
reporting to work in neat and clean clothing
maintaining well-groomed hair and personal hygiene as established by company policy
display integrity and honesty in all aspects of your employment
performing other duties as directed

Job Location

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