Low Voltage Technician

ADT, a trusted name in security since 1874, is the leading smart home security provider in the United States. With a rich history spanning over a century, ADT specializes in protecting families, businesses, and commercial properties through advanced security systems and innovative technology. The company prides itself on continuous innovation, strategic partnerships, and the development of products and services that preserve life and valuables whether at home, business, or on the move. ADT’s mission centers around helping save lives, making it a company where employees can find meaningful purpose and the opportunity to make a real impact in their careers.

Joining ADT means becoming part of a dynamic team focused on delivering exceptional customer experiences through state-of-the-art smart security solutions. ADT’s Field Operations team plays a critical role as the hands-on force behind the installation, servicing, and troubleshooting of these systems. This team is the company’s frontline presence, ensuring that the technology works flawlessly and customers fully understand how to use their security systems to protect what matters most.

This role involves working directly in customer homes or commercial locations to install, test, and configure low-voltage systems that operate under 50 volts. Precision and technical expertise are essential as you will be responsible for wiring installations, verifying communications with monitoring centers, and troubleshooting issues that arise. Strong customer communication skills are required to educate users on system functionalities and basic problem resolution, building trust through quality workmanship and professional service.

Safety is paramount; maintaining a clean workspace and adhering to safety protocols protects both the technician and the customer. This position seeks individuals who are tech-savvy, detail-oriented, and thrive in independent work environments while managing time effectively in a fast-paced setting. Candidates must be able to work evenings, weekends, and holidays if needed, demonstrating flexibility and dedication to customer needs.

ADT invests heavily in the professional growth of its employees, offering comprehensive benefits including medical, dental, and vision insurance, a 401(k) plan with company match, tuition reimbursement, and company-provided vehicles. There are also opportunities for career advancement and a work culture that embraces innovation, ownership, inclusivity, and shared success. ADT truly values diversity and inclusion, striving to create a workplace where every individual feels valued and empowered. This opportunity is ideal for someone looking to join a well-established and evolving leader in the security industry with a mission that goes beyond business to make a real difference in people's lives.