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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Job Description
Resorts World Las Vegas is a premier luxury resort and casino destination located on the Las Vegas Strip. Known for its commitment to exceptional guest experiences and world-class service, Resorts World embodies the vibrancy and glamour of Las Vegas while maintaining impeccable standards across all aspects of guest interaction and venue management. As a large-scale hospitality enterprise, Resorts World Las Vegas offers a variety of entertainment, dining, and lodging options and prides itself on fostering a workplace culture where every team member is empowered to act as an ambassador for the brand. The property places a strong emphasis on safety,... Show More
Job Requirements
- high school diploma
- at least six months of previous customer service experience in a similar or related field
- at least six months of previous cash handling experience
- at least 21 years of age
- proof of eligibility to work in the united states
- position required licenses
Job Qualifications
- proficient bottle service knowledge (wine, champagne and high-end spirits)
- working knowledge of Forbes standards and POS systems
- ability to work varied shifts, including nights, weekends and holidays
- ability to effectively communicate in english
- polished appearance and demeanor
- excellent customer service skills
- ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies and procedures
- previous experience in a cocktail or lounge server position in a similar or related field (preferred)
- previous modeling experience (preferred)
- previous experience in a large, luxury resort setting (preferred)
Job Duties
- greet and welcome all guests in a professional manner
- maintain dialogue with all cultures while upholding a warm, positive and friendly persona
- obtain beverage orders from guests and enter orders in point of sales system
- deliver food and beverages, including alcoholic options to guests
- ensure that all orders are accurate and delivered to each table in a timely manner
- collaborate with bartenders and kitchen team members to ensure accuracy of order
- maintain knowledge of house drinks and menu items
- carry and push heavy (approximately 30lbs) trays and carts of glassware and items as directed by management
- offer item suggestions by using suggestive selling techniques (e.g. daily beverage specials, cocktails/wines and after dinner beverages)
- ensure assigned areas are always clean and clutter-free
- ensure all Resorts World core values and property and department standards are implemented and applied
- obtain and maintain position-specific licensing
- use personal device/cellular phone for job related operational tasks, job duties, review company documents, etc.
- other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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