Job Overview
Employment Type
Part-time
Job Description
JW Marriott Chicago, located at 540 N Michigan Ave in the vibrant city of Chicago, Illinois, is part of Marriott International's prestigious luxury portfolio of hotels. Marriott International is a leading global hospitality company known for its commitment to exceptional guest experiences and a diverse, inclusive work environment. JW Marriott Chicago embraces these values by providing an upscale hotel experience blending luxury, comfort, and thoughtful service. The hotel caters to a broad clientele, ranging from business executives to leisure travelers, all seeking memorable stays in an iconic setting. As a part of the Marriott brand, JW Marriott Chicago supports a collaborative workplace culture that fosters career growth, employee wellbeing, and continuous development. JW Marriott Chicago takes pride in its commitment to employees, viewing them as the foundation of delivering excellence in hospitality. The work environment is characterized by dedication, teamwork, and a supportive management team that motivates employees to excel and reach their fullest potential. As a seasonal, part-time non-management position at JW Marriott Chicago, the role of a Food and Beverage Server is vital in delivering top-notch service to guests. This position offers a competitive wage of $13.68 per hour and is tip-eligible, making it a rewarding opportunity for those passionate about hospitality and guest interaction.
The Food and Beverage Server at JW Marriott Chicago plays an essential role in creating unforgettable dining experiences for guests. Responsibilities include greeting guests warmly, attending tables promptly, serving food and beverages, and providing menu recommendations tailored to guest preferences. Servers must be knowledgeable about the menu to assist guests effectively, including answering questions and accommodating special requests. Proficiency in using the MICROS point of sale system is required to accurately and efficiently process guest transactions. In addition to excellent customer service skills, servers contribute to the overall dining ambiance by maintaining clean and well-prepared tables and ensuring that all dining areas are properly stocked. This role demands physical stamina, as it involves standing, sitting, or walking for extended periods and the ability to lift and move items weighing up to 25 pounds. Wearing a clean and professional uniform is required to uphold the hotel's standards of presentation.
JW Marriott Chicago is committed to providing employees with growth opportunities through various training and development programs. New hires undergo safety training and certification before beginning their roles, ensuring a secure and knowledgeable work environment. The hotel fosters a culture of recognition and wellness, offering programs that support employee motivation and wellbeing. Employees benefit from discounts on hotel rooms, gift shop merchandise, food and beverage, and access to wellness initiatives. The collaborative spirit among the team and the positive atmosphere create an engaging workplace for both new and experienced hospitality professionals.
Working at JW Marriott is more than just a job; it's an invitation to be part of a global family that values diversity, inclusion, and individual talents. Whether you are just starting your career in the hospitality industry or bringing years of experience, JW Marriott Chicago welcomes your positive energy and customer-oriented mindset. This role not only offers direct interaction with guests from around the world but also provides a platform to build meaningful relationships and develop professionally within the luxury hospitality sector. Join JW Marriott Chicago and become part of a legacy where guest satisfaction and employee fulfillment go hand in hand, all while contributing to a unique and memorable guest experience.
The Food and Beverage Server at JW Marriott Chicago plays an essential role in creating unforgettable dining experiences for guests. Responsibilities include greeting guests warmly, attending tables promptly, serving food and beverages, and providing menu recommendations tailored to guest preferences. Servers must be knowledgeable about the menu to assist guests effectively, including answering questions and accommodating special requests. Proficiency in using the MICROS point of sale system is required to accurately and efficiently process guest transactions. In addition to excellent customer service skills, servers contribute to the overall dining ambiance by maintaining clean and well-prepared tables and ensuring that all dining areas are properly stocked. This role demands physical stamina, as it involves standing, sitting, or walking for extended periods and the ability to lift and move items weighing up to 25 pounds. Wearing a clean and professional uniform is required to uphold the hotel's standards of presentation.
JW Marriott Chicago is committed to providing employees with growth opportunities through various training and development programs. New hires undergo safety training and certification before beginning their roles, ensuring a secure and knowledgeable work environment. The hotel fosters a culture of recognition and wellness, offering programs that support employee motivation and wellbeing. Employees benefit from discounts on hotel rooms, gift shop merchandise, food and beverage, and access to wellness initiatives. The collaborative spirit among the team and the positive atmosphere create an engaging workplace for both new and experienced hospitality professionals.
Working at JW Marriott is more than just a job; it's an invitation to be part of a global family that values diversity, inclusion, and individual talents. Whether you are just starting your career in the hospitality industry or bringing years of experience, JW Marriott Chicago welcomes your positive energy and customer-oriented mindset. This role not only offers direct interaction with guests from around the world but also provides a platform to build meaningful relationships and develop professionally within the luxury hospitality sector. Join JW Marriott Chicago and become part of a legacy where guest satisfaction and employee fulfillment go hand in hand, all while contributing to a unique and memorable guest experience.
Job Requirements
- high school diploma or equivalent
- ability to move and lift up to 25 pounds
- ability to stand, sit, or walk for prolonged periods
- maintain a professional appearance with a clean uniform
- complete safety training and certification before employment
- positive attitude
- good communication skills
Job Qualifications
- high school diploma or general educational development (GED)
- at least one year of related work experience
- good conversational skills and team orientation
- positive attitude and outgoing personality
- prior experience as a server considered a strong advantage
Job Duties
- welcome guests and attend tables promptly
- serve food and beverages to guests and offer recommendations
- share menu knowledge to assist guests with questions and special requests
- accurately and timely record transactions in the MICROS system
- approach guests to ensure satisfaction with each dish and beverage
- clean tables, complete closing duties, and restock china and other supplies
Job Criteria
Experience
No experience required
Job Location
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