Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $3.25
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Benefits

Career growth opportunities
401(k) plan with Company Match
comprehensive health coverage including medical, dental, and vision insurance options
paid time off and vacation with exclusive brand discount programs
daily pay options
wellness programs
Tuition Reimbursement
Community service and volunteer programs

Job Description

Hampton Roads Embassy Suites, located at 1700 Coliseum Drive in Hampton, VA, is part of the well-regarded Embassy Suites brand, known for its comfortable and upscale accommodations. As a Hilton property, this hotel offers a welcoming environment for travelers and guests seeking both business and leisure stays. A full-service hotel with amenities designed to enhance guest satisfaction, Hampton Roads Embassy Suites emphasizes quality, comfort, and exceptional customer service. The hotel prides itself on its commitment to the 'Atrium SPIRIT'—a core set of values encompassing Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork. These principles drive the team to deliver superior hospitality... Show More

Job Requirements

  • Excellent verbal communication skills
  • Strong multitasking abilities
  • Proactive approach in anticipating guest needs and offering appropriate recommendations on beverage options
  • Knowledge of menu offerings including ingredients and preparation methods
  • Maintain cleanliness and organization of the lounge area
  • Reliable cash handling skills
  • Ability to work collaboratively with kitchen staff and other servers
  • Ability to manage time effectively during high-volume periods

Job Qualifications

  • Excellent verbal communication skills
  • Strong multitasking abilities
  • Proactive approach in anticipating guest needs
  • Knowledgeable about menu offerings including ingredients and preparation methods
  • Reliable cash handling skills
  • Ability to work collaboratively with kitchen staff and other servers
  • Ability to manage time effectively during high-volume periods

Job Duties

  • Provide excellent service to guests by taking and delivering accurate food and beverage orders in a friendly manner
  • Maintain cleanliness and organization of the lounge area, ensuring tables are cleaned and reset efficiently after each guest's use
  • Actively listen to guest requests or concerns, addressing them professionally and escalating to management as needed
  • Assist with preparing the lounge for opening and closing procedures, including inventory checks and restocking supplies
  • Engage with guests by sharing knowledge about menu items and specials, making personalized recommendations
  • Adhere to all safety and health regulations while handling food and beverages, maintaining high standards of hygiene
  • Collaborate effectively with kitchen staff and other team members to ensure smooth operation during peak hours
  • Handle financial transactions accurately, processing payments and providing change or receipts as necessary

Job Location

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