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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $22.00 - $30.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid training
Profit sharing
travel privileges
Job Description
Alaska Airlines is a premier airline company recognized for its commitment to exceptional customer service, innovation, and a strong presence in the US aviation industry. With a rich history of connecting passengers to destinations around the world, Alaska Airlines operates an extensive network and offers premium services that elevate the travel experience. The airline is known for its strong corporate culture focused on team collaboration, safety, and delivering value to its customers. As one of the fastest-growing airlines in the country, Alaska Airlines continues to expand its services and hubs, including a growing presence in Boise, Idaho, a key location... Show More
Job Requirements
- At least 2 years experience in premium customer service roles
- Must be at least 18 years old
- Legally authorized to work in the United States
- Ability to stand for long periods
- Exceptional communication skills
- Must pass all airport and TSA background checks
- Availability to work flexible shift schedules including weekends and holidays
Job Qualifications
- At least 2 years experience in premium customer service roles such as 4 or 5-star hotel concierge, premium airline lounge, or fine dining
- Exceptional communication and interpersonal skills
- Ability to stand for extended periods
- Knowledge of airline premium products is an advantage
- Comfortable working in a fast-paced, guest-facing environment
- Legal authorization to work in the US
- Minimum age of 18 years
Job Duties
- Warmly greet guests and verify lounge access
- Assist guests with travel-related inquiries including re-bookings and seat changes
- Maintain the impeccable presentation of the lounge environment
- Provide expert knowledge of Alaska Airlines premium products
- Serve as a solution-oriented problem solver for guest issues
- Support a high standard of premium customer service in a fast-paced setting
- Adapt to shift-based schedules including early mornings, late evenings, weekends, and holidays
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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