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Lounge Concierge (Premium Customer Service)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $22.00 - $30.00
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Work Schedule

Rotating Shifts
Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k)
Paid training
Profit sharing
travel privileges

Job Description

Alaska Airlines is a well-established and respected airline company, known for its commitment to exceptional customer service, safety, and operational excellence. As a major player in the airline and aviation industry, Alaska Airlines offers a dynamic and thriving work environment for professionals passionate about aviation, hospitality, and premium service sectors. With its growing presence in Corpus Christi, TX, the airline provides numerous opportunities for talented individuals to develop their careers within a supportive and innovative team.

The Lounge Concierge position based in Corpus Christi at Alaska Airlines is a contract role designed for professionals highly skilled in premium customer ... Show More

Job Requirements

  • at least 18 years old
  • legally authorized to work in the US
  • ability to stand for long periods
  • must pass all airport and TSA background checks
  • flexible availability for day, night, weekend, and holiday shifts
  • minimum 2 years in premium customer service
  • excellent communication skills

Job Qualifications

  • 2 plus years in a premium customer service role such as 4 or 5-star hotel concierge, premium airline lounge, or fine dining
  • exceptional communication skills
  • knowledge of premium products and services
  • ability to stand for long periods
  • guest-focused attitude
  • experience in hospitality or aviation industries

Job Duties

  • Warmly greeting guests
  • verifying lounge access
  • assisting with travel-related inquiries such as re-bookings and seat changes
  • maintaining the lounge's impeccable presentation
  • being an expert on premium products
  • providing solution-oriented problem solving
  • ensuring compliance with airport security protocols

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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