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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.50 - $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Paid holidays
Paid vacation
Paid Time Off
sick leave
401k with Matching
Tuition Reimbursement
hotel discounts
Food and beverage discounts
Job Description
Renaissance Riverview Plaza Hotel is a distinguished property that embodies luxury, warmth, and modern sophistication. As part of the Marriott family, this prestigious hotel is renowned for creating unforgettable experiences for guests within an elegant and welcoming environment. The hotel offers a blend of contemporary amenities and impeccable service standards, ensuring each visitor enjoys a stay marked by comfort, excitement, and personalized care. With a commitment to excellence, Renaissance Riverview Plaza Hotel continually strives to exceed guest expectations through attentive service and a wide range of recreational and leisure options.
The current opportunity at Renaissance Riverview Plaz... Show More
The current opportunity at Renaissance Riverview Plaz... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Strong communication skills
- Ability to multitask and manage time effectively
- Proficiency in booking and scheduling systems is a plus
- Ability to work flexible hours including weekends and holidays
- Friendly and approachable demeanor
Job Qualifications
- Excellent guest relations skills
- Excellent verbal communication skills
- Detail-oriented
- Team player
- Ability to work in a fast-paced environment
- Ability to work under pressure
- Prior hospitality or customer service experience preferred
Job Duties
- Assist guests in booking and setting up activities such as dining, golf, massage and other requests
- Respond and coordinate all guest requests for special arrangements or services
- Inform guests of hotel services, features and room amenities
- Provide excellent guest relations and verbal communication with guests and co-workers
- Maintain detail orientation and teamwork in a fast-paced environment
- Work well under pressure
- Support the team in delivering outstanding guest experiences
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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