Lounge Concierge

White Lodging is a distinguished hospitality management company that develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the best cities to live in the United States. With a commitment to delivering excellence, White Lodging has built a reputation for creating exceptional guest experiences and providing premier hospitality services. The company understands that hospitality is about how you make people feel, and this philosophy guides everything they do. Their properties, including the renowned JW Marriott Indianapolis, stand as a testament to their dedication to quality, service, and innovation in the hospitality industry.

As an Executive Lounge Attendant at JW Marriott Indianapolis, you will play a pivotal role in ensuring the smooth operation of the Executive Lounge. This role involves overseeing the setup, service, and clean-up of the lounge, guaranteeing an exceptional experience for every guest who visits. Your responsibilities will include setting tables, buffets, bars, and snack breaks accurately and professionally. You will serve food and beverages both tableside and from buffets, monitor the condition of the lounge to keep it clean, stocked, and visually appealing, and anticipate guest needs to provide hospitality that exceeds expectations.

The position requires a keen knowledge of all menu items, including their contents, preparation methods, and garnishes to confidently answer guest queries. Additionally, you will be responsible for cleaning, opening, closing, and performing other duties as assigned, ensuring that the lounge maintains the high standards expected at a premier hotel. This role is designed for someone with an outgoing and social personality, excellent communication skills, and a passion for providing top-tier service. Having a positive attitude, strong problem-solving abilities, and the capacity to adapt to varying situations is essential to succeed in this role.

Physically, the job demands standing and walking for extended periods and the ability to lift at least 10 pounds regularly. The role at JW Marriott Indianapolis is a full-time position offering competitive pay and a comprehensive benefits package that supports the well-being and development of its employees. It provides an outstanding opportunity to grow within a company that values diversity, inclusion, and career advancement. Work in an environment where your contribution directly impacts the guests' experiences and where your professional growth is supported through leadership development and tuition reimbursement.

Working at White Lodging and JW Marriott Indianapolis means enjoying benefits such as medical, dental, and vision insurance starting from day one, along with life and disability insurance. Employees also benefit from paid parental leave, a daily pay option, a robust employee assistance program, and a 401(k) plan with company match. Paid time off with rollover, wellness tools, unlimited referral bonuses, and discounts on hotel rooms, dining, and travel entertainment create a well-rounded benefits system that promotes a positive work-life balance.

The Executive Lounge Attendant role is ideal for those who thrive in a dynamic hospitality environment and wish to be part of a prestigious brand committed to excellence and employee satisfaction. White Lodging strongly supports an inclusive workplace culture valuing diversity and equal opportunities for all team members.