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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $9.50 - $18.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
employee recognition programs

Job Description

Courtyard Louisville Downtown is a vibrant hotel establishment located in the heart of Louisville, Kentucky, known for its commitment to providing exceptional guest experiences through quality service and a welcoming atmosphere. As part of the Crestline Hotels & Resorts portfolio, this hotel combines comfort, convenience, and modern amenities, catering to both business and leisure travelers. This property integrates local culture with hospitality excellence, offering guests a central location, comfortable accommodations, and a variety of dining options. The hotel prides itself on creating a warm and inviting environment where guests can relax, work, and socialize. The Courtyard Louisville Downtown not only... Show More

Job Requirements

  • High school graduate or general education degree (GED)
  • Minimum of 21 years of age to serve alcoholic beverages
  • 1-year experience as a server or barback preferred but not required
  • Must have good understanding of the English language
  • Knowledge of various drink recipes and beverage service standards
  • Certification of previous training in liquor, wine, and food service
  • Certification in an alcohol awareness program
  • Certification in CPR
  • Ability to input and access information in the property management system/computers/point of sales system
  • Previous guest/customer relations training
  • Outgoing individual with ability to engage guests in conversation
  • Positive energy
  • Knowledgeable of the surrounding area

Job Qualifications

  • High school graduate or general education degree (GED)
  • Minimum of 21 years of age to serve alcoholic beverages
  • Knowledge of various drink recipes and beverage service standards
  • Certification of previous training in liquor, wine, and food service
  • Certification in an alcohol awareness program
  • Certification in CPR
  • Ability to input and access information in the property management system/computers/point of sales system
  • Previous guest/customer relations training
  • Outgoing personality with positive energy and knowledge of the surrounding area

Job Duties

  • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas
  • Maintain complete knowledge of all menu items, liquor brands, beers, and non-alcoholic selections available in the assigned outlet
  • Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving
  • Obtain assigned bank and ensure accuracy of contracted monies
  • Always keep bank secure
  • Maintain complete knowledge of P.O.S. and manual systems
  • Greet guests and take their orders (food and beverage), utilizing suggestive/up-selling techniques
  • Input orders into system and ensure transmission is verified by Bartender/Kitchen
  • Monitor and maintain cleanliness, sanitation and organization of tables, service areas and outlet itself
  • Present guest checks and process payments through the Bartender/Cashier. Adhere to all cash handling and credit policies/procedures
  • Clean and reset tables immediately after guests depart
  • Collect and report tips at the end of assigned shift
  • Use all chemicals in accordance with OSHA regulations and Hotel requirements
  • Complete all closing reports in the P.O.S. system
  • Legibly document maintenance needs on work orders and submit to Manager

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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