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Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
401(k)
Health Insurance
Dental Insurance
Vision Insurance
Health savings account
Flexible spending account
Paid Time Off
Education Reimbursement
Job Description
Montana's Best Casinos is a premier entertainment destination dedicated to providing an exceptional gaming and leisure experience. With a strong commitment to customer satisfaction and operational excellence, our casino has become a favorite among locals and visitors alike. We pride ourselves on creating a welcoming and vibrant atmosphere where every guest feels valued and catered to with impeccable service. As part of Town Pump Inc., a respected leader in the hospitality and gaming industry, Montana's Best Casinos embodies a culture of professionalism, integrity, and inclusiveness. Our team works diligently to uphold the highest standards in casino operations while fostering a... Show More
Job Requirements
- high school diploma or equivalent
- relevant experience in casino or hospitality operations
- proven leadership capabilities
- strong interpersonal and communication skills
- proficiency in relevant computer applications
- knowledge of inventory and vendor management
- ability to maintain confidentiality and integrity
- physical ability to handle responsibilities
- availability to work non-standard hours including nights, weekends, and holidays
- reliable means of communication such as phone or pager
Job Qualifications
- high school diploma or equivalent
- previous experience in casino operations or hospitality management preferred
- strong leadership and organizational skills
- excellent customer service and communication abilities
- proficiency with office software and data entry
- knowledge of inventory control and vending procedures
- ability to handle multiple tasks efficiently
- understanding of accounting principles related to casino operations
- ability to train and counsel staff
- familiarity with liquor laws and audit processes
- ability to maintain security and handle cash transactions
- capability to work flexible hours including nights, weekends, and holidays
Job Duties
- be accountable for customer service during the shift
- make accounting decisions consistent with casino operations standards, policies, and procedures
- assist in planning, leadership, organizing, and follow-ups in office procedures, vendor invoicing, computer data entries, and shortage controls
- set the proper example for co-workers in professionalism, attitude, and teamwork
- be trained to cover all manager duties including payroll, inventories, scheduling, counseling reports, retraining, and machine repairs
- handle and screen phone calls, order and maintain office supplies, process and audit invoices
- prioritize and organize follow-up on office tasks, ensure security of casino assets, control casino cash fund and inventories, audit shift reports
- complete all casino paperwork including daily reports, purchases, inventory adjustments, and payroll records
- manage vendor controls, invoice handling, liquor orders, deliveries, and stock liquor store per company standards
- maintain accurate pricing on liquor products according to promotions and state regulations, balance to six-week analysis reports, prepare liquor store for audits, and conduct liquor audits
- prepare bank deposits for manager approval, enter and record sales and purchases, ensure casino safety
- fill in for manager during absence and work nights, weekends, and holidays
- maintain communication availability via phone or other devices
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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