Job Overview
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee assistance program
Job Description
Hendrick Lexus Charlotte is a premier luxury automotive dealership located at 6025 E. Independence Blvd, Charlotte, North Carolina. Known for delivering exceptional customer service and a wide selection of Lexus vehicles, Hendrick Lexus Charlotte is part of the larger Hendrick Automotive Group, which is recognized for its commitment to excellence, innovation, and integrity in the automotive industry. The dealership prides itself on providing a superior car buying experience, offering not only top-tier vehicles but also comprehensive maintenance and repair services to ensure long-term customer satisfaction and loyalty.
As a luxury dealership, Hendrick Lexus Charlotte fosters a professional and supportive work environment where employees are valued for their contributions and dedication. The company embraces core values such as servant leadership, teamwork through trust and respect, integrity, customer enthusiasm, passion for winning, accountability, and a commitment to continuous improvement. These principles form the foundation of the dealership's culture and influence every level of operation from management to frontline staff.
The role of Lot Attendant at Hendrick Lexus Charlotte is an essential position responsible for maintaining the overall appearance and organization of the vehicle inventory. This is a full-time role that requires attention to detail, a strong work ethic, and the ability to work in a fast-paced environment. The Lot Attendant ensures that new and used vehicles are moved, cleaned, and refurbished efficiently to present the dealership’s inventory in the best possible condition to customers and staff alike. By handling various errands and supporting other dealership operations, this role supports the overall customer experience and contributes to the dealership's operational excellence.
The Lot Attendant’s duties include moving and delivering vehicles across the dealership lot, ensuring all cars are clean both inside and out, and maintaining an orderly and safe environment in the car lot area. This position requires compliance with safety regulations and company policies, along with participation in training to maintain high standards of service and workplace conduct. While this role does not carry supervisory responsibilities, it is crucial to maintaining customer satisfaction indices (CSI) at or above company standards by supporting smooth and efficient dealership operations.
Ideal candidates for this role will have a valid driver’s license, basic computer skills for timekeeping, and the ability to communicate effectively with customers and colleagues. This role demands physical stamina, as the employee must stand, walk, and lift up to 50 pounds regularly. The job involves working both indoors and outdoors, navigating various environments and weather conditions, as well as frequent interaction with personnel from different departments and customers. Attendance reliability, a positive attitude, and the willingness to perform a variety of tasks assigned by supervisors are critical for success.
Hendrick Lexus Charlotte offers a supportive atmosphere that encourages employee growth and values integrity and teamwork. By joining the team as a Lot Attendant, individuals will be part of a respected company that emphasizes servant leadership and continuous improvement. This is an excellent opportunity for motivated individuals looking to start or advance their careers in the automotive industry within a luxury brand environment that values passion, accountability, and customer commitment.
As a luxury dealership, Hendrick Lexus Charlotte fosters a professional and supportive work environment where employees are valued for their contributions and dedication. The company embraces core values such as servant leadership, teamwork through trust and respect, integrity, customer enthusiasm, passion for winning, accountability, and a commitment to continuous improvement. These principles form the foundation of the dealership's culture and influence every level of operation from management to frontline staff.
The role of Lot Attendant at Hendrick Lexus Charlotte is an essential position responsible for maintaining the overall appearance and organization of the vehicle inventory. This is a full-time role that requires attention to detail, a strong work ethic, and the ability to work in a fast-paced environment. The Lot Attendant ensures that new and used vehicles are moved, cleaned, and refurbished efficiently to present the dealership’s inventory in the best possible condition to customers and staff alike. By handling various errands and supporting other dealership operations, this role supports the overall customer experience and contributes to the dealership's operational excellence.
The Lot Attendant’s duties include moving and delivering vehicles across the dealership lot, ensuring all cars are clean both inside and out, and maintaining an orderly and safe environment in the car lot area. This position requires compliance with safety regulations and company policies, along with participation in training to maintain high standards of service and workplace conduct. While this role does not carry supervisory responsibilities, it is crucial to maintaining customer satisfaction indices (CSI) at or above company standards by supporting smooth and efficient dealership operations.
Ideal candidates for this role will have a valid driver’s license, basic computer skills for timekeeping, and the ability to communicate effectively with customers and colleagues. This role demands physical stamina, as the employee must stand, walk, and lift up to 50 pounds regularly. The job involves working both indoors and outdoors, navigating various environments and weather conditions, as well as frequent interaction with personnel from different departments and customers. Attendance reliability, a positive attitude, and the willingness to perform a variety of tasks assigned by supervisors are critical for success.
Hendrick Lexus Charlotte offers a supportive atmosphere that encourages employee growth and values integrity and teamwork. By joining the team as a Lot Attendant, individuals will be part of a respected company that emphasizes servant leadership and continuous improvement. This is an excellent opportunity for motivated individuals looking to start or advance their careers in the automotive industry within a luxury brand environment that values passion, accountability, and customer commitment.
Job Requirements
- Previous work experience desired
- valid driver's license required
- basic computer skills to utilize timekeeping system
- ability to understand and follow instructions
- ability to communicate effectively with customers and company personnel
- ability to lift up to 50 pounds
- regular and predictable attendance including availability for evening hours, weekends, and holidays
- ability to work in indoor and outdoor environments
- ability to stand, walk, and sit frequently
Job Qualifications
- High school diploma
- up to 3 years of relevant work experience
- valid driver's license
- basic computer skills
- ability to understand and follow instructions
- ability to communicate effectively with customers and company personnel
- ability to read and comprehend instructions, correspondence, and memos
- ability to add, subtract, multiply and divide
- ability to apply common sense understanding to carry out instructions
- ability to deal with standardized situations
Job Duties
- Moves and delivers cars
- keeps car lot clean and orderly
- cleans interior and exterior of vehicles
- runs various errands for the dealership
- maintains CSI at or above company standards
- maintains an organized, clean and safe work area
- participates in required training
- records all hours worked accurately in company timekeeping system
- follows safeguards rules and regulations
- demonstrates the company's core values
- complies with company policies and procedures
- observes all federal, state, local and company safety rules and regulations in the performance of duties
- other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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