Lot Operations Specialist II (Manheim)

The hiring organization is a prominent company operating in the automotive auction industry, specializing in the efficient coordination and management of vehicle sales. With a strong commitment to delivering quality service and ensuring seamless operations, the company focuses on maintaining high standards of safety and customer satisfaction. They are dedicated to fostering a well-organized environment where vehicles are properly handled and the sales process is conducted smoothly. The company offers prospective employees the opportunity to be part of a dynamic team that values responsibility, leadership, and operational excellence. This role is offered on an hourly employment basis, with competitive wages ranging from $15.10 to $22.69 per hour. The compensation package may also include additional commission or incentive programs, reflecting the company’s emphasis on rewarding performance and dedication.

The role being recruited for is a Vehicle Operations Coordinator, a critical position responsible for overseeing the logistics and management of vehicle sales lanes at auctions. This position requires an individual who can ensure that all necessary equipment is prepared and functioning properly before sales events. The Vehicle Operations Coordinator will conduct presale walks to monitor vehicle placement, identify any discrepancies such as missing or inoperable vehicles, and manage overflow and lane changes effectively. They are tasked with maintaining accurate run lists that track vehicles without keys, late entries, or changed numbers, thereby supporting a clear and organized sale process.

In addition to managing vehicle logistics, the coordinator will serve as a liaison between drivers, customers, and dealers, addressing inquiries and concerns to uphold the quality of customer service. A significant part of the role involves conducting pre-sale meetings to communicate critical information such as driver return routes and lane changes, ensuring all personnel are aligned and informed. The Vehicle Operations Coordinator will actively direct and coordinate traffic flow to the block, reassign drivers as necessary to avoid operational disruptions, and oversee the parking and re-parking of vehicles post-sale.

Safety is paramount in this position. The coordinator is expected to identify and report any safety concerns, lot damage, or theft immediately to management. Handling unsafe vehicles involves securing keys and prompt reporting to maintain a safe environment for all participants. This role exemplifies a commitment to safety excellence, requiring daily adherence to safety protocols and participation in relevant activities.

Ideal candidates will possess strong leadership abilities and be able to thrive in a fast-paced environment. Effective verbal communication, organizational skills, and customer service skills are essential to successfully managing the lane operations and fostering positive interactions. The company values candidates with diverse experience backgrounds, offering flexibility in educational requirements alongside experience in related fields. Those selected for the position will join a team that supports career growth through a comprehensive benefits package including paid time off, paid holidays, and additional leave opportunities. This position reflects the company’s dedication to equal employment opportunities and inclusivity, inviting applicants authorized to work in the United States without sponsorship requirements.