Lot Attendant/Cleveland Clinic-Akron General Hospital

Towne Park is a leading hospitality services company dedicated to providing exceptional customer experiences primarily through parking and guest services. With a strong commitment to creating smiles, Towne Park focuses on delivering outstanding hospitality that caters to the needs of patients, visitors, and guests at various locations. The company believes that their work is not just a job but an opportunity to make a meaningful impact on people’s lives by easing anxieties, enhancing guest experiences, and supporting team members. Towne Park’s mission is deeply rooted in service excellence, compassion, and creating memorable moments for all its patrons. This ethos positions Towne Park as a company that values its employees and encourages them to contribute actively towards creating positive and lasting impressions for everyone they interact with.

The role of Lot Attendant at Towne Park is integral to upholding these values and ensuring that guests receive attentive, friendly, and efficient service throughout their entire visit. The Lot Attendant is responsible for accurately collecting and reconciling revenue and parking reports, as well as adhering to site-specific parking policies and procedures. This position is ideal for individuals who enjoy engaging with people and excel in customer service within a dynamic, outdoor environment. The job schedule is Monday through Friday with shifts from 7AM to 3PM or 10AM to 6PM, and compensation ranges from $15 to $17 per hour based on the candidate’s skills, experience, and location.

This role offers the opportunity to be part of a company that not only rewards its employees with competitive pay but also offers a range of benefits such as accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine services, and participation in a 401k retirement savings plan. The Lot Attendant position is essential for maintaining Towne Park’s reputation for customer service excellence through professionalism, accuracy in financial transactions, and efficient vehicle management including stacking and retrieving vehicles when necessary. This position requires attention to detail, composure under pressure, and a friendly demeanor while engaging with guests and coworkers alike. Towne Park provides reasonable accommodations for individuals with disabilities to support equal employment opportunities. Overall, the Lot Attendant role is a rewarding position for someone who enjoys working outdoors, values customer service, and wants to make a positive impact every day.