Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $17.00
Work Schedule
Standard Hours
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a recognized leader in the hospitality services industry, specializing in creating positive and impactful experiences for its guests. With a strong commitment to exceptional service, Towne Park serves millions of patients, visitors, and guests annually across various locations. The company understands the value of each interaction, whether it’s easing the anxiety of a patient and their family, providing assistance and directions, or creating memorable experiences for travelers and visitors in unfamiliar cities. Towne Park prioritizes a culture where employees can grow, make a meaningful impact, and share in the joy of creating smiles every day. This unique approach to hospitality emphasizes compassion, attentiveness, and professionalism in all interactions.
Towne Park is currently looking to hire a full-time Lot Attendant who will be an integral part of upholding the company’s service standards and operational policies. The hourly base pay for this role ranges between $16 and $17, with the company offering competitive and fair compensation based on experience, skills, and location. As a Lot Attendant, you will be responsible for collecting and reconciling revenue accurately while delivering top-tier hospitality services to all guests throughout their stay. This position requires a friendly, professional demeanor and attention to detail to ensure smooth and efficient parking operations.
The role also includes the physical responsibility of stacking, parking, and retrieving guest vehicles safely and efficiently when necessary. Additionally, the Lot Attendant must uphold Towne Park's parking policies and procedures, secure guest keys properly, and provide detailed information about rates, daily events, and nearby attractions. Each day offers an opportunity to brighten a guest's experience by providing courteous and reliable service, maintaining confidentiality per HIPAA standards, and ensuring guest satisfaction through prompt vehicle management and accurate transaction recording.
Towne Park offers a supportive working environment with a Monday to Friday full-time schedule. Employees gain access to various insurance plans, including accident, critical illness, hospital indemnity, and telemedicine, as well as a 401k retirement savings plan, depending on job classification and tenure. While seasonal and temporary employees are not eligible for these benefits, permanent employees can look forward to a career that fosters personal and professional growth while contributing positively to the communities served.
In joining Towne Park as a Lot Attendant, you will have the chance to work in a fast-paced, outdoor environment subject to weather variations, requiring physical stamina and a commitment to safety. This role demands good communication skills, basic math proficiency, and the ability to operate registers and other equipment. Towne Park values team members who bring positive energy and a service-first mindset to every interaction, reinforcing the company's reputation for exceptional hospitality. Your contribution in this role directly impacts the guest experience, demonstrating why Towne Park is more than just a job—it's a place to make a meaningful impact every day.
Towne Park is currently looking to hire a full-time Lot Attendant who will be an integral part of upholding the company’s service standards and operational policies. The hourly base pay for this role ranges between $16 and $17, with the company offering competitive and fair compensation based on experience, skills, and location. As a Lot Attendant, you will be responsible for collecting and reconciling revenue accurately while delivering top-tier hospitality services to all guests throughout their stay. This position requires a friendly, professional demeanor and attention to detail to ensure smooth and efficient parking operations.
The role also includes the physical responsibility of stacking, parking, and retrieving guest vehicles safely and efficiently when necessary. Additionally, the Lot Attendant must uphold Towne Park's parking policies and procedures, secure guest keys properly, and provide detailed information about rates, daily events, and nearby attractions. Each day offers an opportunity to brighten a guest's experience by providing courteous and reliable service, maintaining confidentiality per HIPAA standards, and ensuring guest satisfaction through prompt vehicle management and accurate transaction recording.
Towne Park offers a supportive working environment with a Monday to Friday full-time schedule. Employees gain access to various insurance plans, including accident, critical illness, hospital indemnity, and telemedicine, as well as a 401k retirement savings plan, depending on job classification and tenure. While seasonal and temporary employees are not eligible for these benefits, permanent employees can look forward to a career that fosters personal and professional growth while contributing positively to the communities served.
In joining Towne Park as a Lot Attendant, you will have the chance to work in a fast-paced, outdoor environment subject to weather variations, requiring physical stamina and a commitment to safety. This role demands good communication skills, basic math proficiency, and the ability to operate registers and other equipment. Towne Park values team members who bring positive energy and a service-first mindset to every interaction, reinforcing the company's reputation for exceptional hospitality. Your contribution in this role directly impacts the guest experience, demonstrating why Towne Park is more than just a job—it's a place to make a meaningful impact every day.
Job Requirements
- High school diploma or GED
- Must be at least 18 years of age
- Able to pass a criminal background check and drug screen
- Valid driver’s license with clean driving record
- One to three months related experience and/or training
- Knowledge of customer service
- Customer service experience preferred
- Register and computer experience preferred
- Must be able to drive manual transmission and perform parallel parking
- Must be able to read and write standard English
- Must be able to read and comprehend simple instructions, short correspondence and memos
- Must be able to write simple correspondence
- Must be able to effectively present information in one-on-one and small group situations
- Ability to add and subtract three digit numbers and multiply and divide with tens and hundreds
- Ability to perform these operations using American money and measurement units
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
Job Qualifications
- High school diploma or GED
- Must be at least 18 years of age
- Able to pass a criminal background check and drug screen
- Valid driver’s license with clean driving record
- One to three months related experience and/or training or equivalent combination of education and experience
- Knowledge of customer service
- Customer service experience preferred
- Register and computer experience preferred
- Ability to drive manual transmission and perform parallel parking
- Able to read and write standard English
- Ability to read, comprehend and write simple correspondence
- Effective presentation skills in one-on-one and small group situations
- Ability to perform basic arithmetic including addition, subtraction, multiplication and division with American money and measurement units
- Understanding of 24-hour and military time systems
- Ability to understand applicable parking rates
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, location staff and co-workers
- Acknowledge and greet guests immediately using guest last names when appropriate
- Maintain accuracy and composure under pressure
- Use proper Towne Park phone etiquette
- Assist guests with directions and inquiries
- Provide information about surrounding area and main attractions as needed
- Protect guest confidentiality in accordance with HIPAA
- Maintain security of customer financial and identifying information
- Stack vehicles when necessary using Towne Park parking standards
- Secure keys properly for stacked vehicles
- Promptly retrieve stacked vehicles and drive cautiously
- Collect and reconcile revenue accurately
- Furnish receipts upon request
- Categorize tickets for audit purposes
- Complete shift reports accurately
- Follow bank operating procedures
- Operate register, gate, POS, credit card machine and other equipment competently
- Obtain information about daily events and parking rates
- Secure guest keys after each interaction
- Maintain claim checks and guest folio archives
- Produce guest vehicle inventory for billing purposes
Job Criteria
Experience
No experience required
Job Location
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