Lot Attendant

Hendrick Acura is a premier automotive dealership located at 6824 E. Independence Blvd, Charlotte, North Carolina. Known for its commitment to excellence and customer satisfaction, Hendrick Acura has built a reputation as a trusted destination for new and used vehicles, repairs, and exceptional automotive services. Operating within the renowned Hendrick Automotive Group, this dealership offers a vibrant and inclusive work environment that fosters personal and professional growth. Hendrick Acura places great emphasis on its core values such as servant leadership, teamwork through trust and respect, integrity, commitment to customer enthusiasm, passion for winning, accountability at all levels, and commitment to continuous improvement. These principles guide the daily operations and culture of the team, ensuring that both employees and customers experience the highest level of service and respect.

The Lot Attendant role at Hendrick Acura represents a vital function within the dealership's operational ecosystem. This position is responsible for the movement, cleaning, and refurbishing of new and used vehicles throughout the car lot, maintaining the visual appeal and organization that underpin customer satisfaction and operational efficiency. The Lot Attendant attends to various errands and tasks that support dealership departments, requiring versatility and a proactive approach. The role involves maintaining a clean and orderly lot, cleaning both the interior and exterior of vehicles, and ensuring that customer service impact (CSI) levels meet or exceed company standards. This position does not include supervisory responsibilities but demands strong attention to detail, good communication skills, and a dependable work ethic. This role requires physical stamina, as it involves regular walking, standing, and lifting weights up to 50 pounds. The Lot Attendant works both indoors and outdoors, interacting regularly with dealership staff and occasionally with customers, which necessitates excellent interpersonal abilities. Hendrick Acura values safety and compliance with all relevant policies, procedures, and regulations, expecting the Lot Attendant to uphold these standards consistently. Employees in this position participate in required training programs, accurately report hours worked using the company’s timekeeping system, and follow all safety guidelines to ensure a safe working environment for themselves and colleagues. As a member of the Hendrick team, this individual embodies the dealership's core values through their daily work and contributes meaningfully to the dealership's culture of excellence and continuous improvement. Hendrick Acura is an equal opportunity employer encouraging minorities, women, veterans, and individuals with disabilities to apply, making it a diverse and inclusive place to work. This job is suited for candidates who are motivated, dependable, and eager to contribute to a team-oriented environment in the automotive retail industry.