Loss Prevention Manager

New Haven, CT, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $52,300.00 - $71,400.00

Work Schedule

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

employee training

Career development opportunities

Equal opportunity employer

Job Description

ABC Company has built a solid reputation over 50 years in the education industry, consistently delivering high standards in service and operational excellence. The company values dedication, professionalism, and the continuous pursuit of safety and quality standards. With a vision to be a recognized leader in their sector, ABC Company emphasizes the importance of accountability, collaboration, and innovative strategies to maintain a secure and efficient environment for its clients and employees alike. The company's culture fosters growth opportunities and a commitment to community well-being and safety, making it a desirable workplace for individuals who are passionate about loss prevention and security management.

We are currently seeking a dedicated Loss Prevention Manager to join our team at ABC Company. This role is pivotal in ensuring the safety and security of the company’s assets, personnel, and clients. The Loss Prevention Manager will oversee all aspects of safety protocols, loss prevention measures, and security operations. This position requires a hands-on leader who can coordinate personnel management including hiring, discipline, and shift assignments, often working closely with third-party security suppliers. The ideal candidate will also manage critical incident reporting software, train staff on safety procedures, and maintain a cooperative relationship across all departments to uphold a secure workplace.

With a strong focus on proactive safety measures, the Loss Prevention Manager will be responsible for conducting thorough investigations of incidents such as thefts, accidents, or any violent acts affecting employees or guests. This role demands flexibility, requiring approximately 50 hours per week which includes working days, evenings, and weekends when activity levels are highest. The manager will also act as a key liaison with local law enforcement to ensure compliance and the proper handling of security-related issues. Participation in training new staff and maintaining loss prevention-related equipment will also be integral to this position.

This role demands adherence to state licensing requirements for private security management credentials as mandated by the Department of Emergency Services and Public Protection. While not mandatory, a Certified Protection Professional (CPP) credential is preferred, highlighting a high level of expertise and leadership in the field. ABC Company offers a collaborative work environment with opportunities to work alongside dedicated professionals committed to upholding the highest standards of safety and loss prevention. Join us as a Loss Prevention Manager and play a critical role in safeguarding our company while advancing your career in security management.

Job Requirements

State licensing in Connecticut for private security management
Minimum 7-9 years experience preferred
Ability to work approximately 50 hours per week including nights and weekends
Background checks and fingerprints as per DESPP regulations
Ability to use incident report software effectively
Good physical condition to monitor premises
Strong organizational and administrative skills

Job Qualifications

Experience in loss prevention or security management
Knowledge of state licensing requirements for private security
Familiarity with security incident reporting software
Ability to coordinate with law enforcement and company management
Strong leadership and personnel management skills
Excellent communication and interpersonal skills
Preferred certification as Certified Protection Professional (CPP)
Experience in conducting investigations and incident reporting
Capability to train staff in safety and security procedures

Job Duties

Coordinate hiring and termination of loss prevention personnel
Manage relationships with third-party security suppliers
Ensure completion of all loss prevention functions
Assign and monitor shift personnel
Discipline loss prevention staff in coordination with management
Administer and monitor incident report software
Review incident reports for accuracy and timeliness
Maintain interdepartmental relationships for efficient service
Report property deficiencies and safety hazards
Investigate and report on incidents involving loss, theft, accidents, and violence
Coordinate guest room surveillance with management
Maintain key control program and investigate discrepancies
Ensure maintenance and condition of loss prevention equipment
Monitor lobby, restaurant, restroom, garage, and room service areas for unauthorized persons and activities
Report unauthorized employee access
Work approximately 50 hours per week including evenings and weekends
Conduct random and requested associate bag checks
Assist with training new associates on loss prevention and safety
Use various tools and equipment including telephone, computer, camera, and first aid equipment