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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $19.67
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
retirement plans
Career development opportunities
wellness programs
Job Description
Gaylord Hotels, a distinguished portfolio under Marriott International, is celebrated for its leadership and innovation in the meetings and hospitality industry. Known for providing extraordinary environments, comprehensive services, and exceptional programming, Gaylord Hotels creates meaningful experiences that bring people together. As part of Marriott International, a globally recognized name in hospitality, Gaylord Hotels upholds a strong commitment to inclusivity, diversity, and equal opportunity employment. The company thrives on the rich blend of culture, talent, and experiences its associates bring, valuing every individual and fostering a supportive and dynamic work environment.
The Security/Loss Prevention role is a pivotal position withi... Show More
The Security/Loss Prevention role is a pivotal position withi... Show More
Job Requirements
- High school diploma or GED equivalent
- No prior related work experience required
- No supervisory experience required
- Ability to conduct interviews and investigations
- Strong communication skills
- Ability to stand or walk for extended periods
- Capability to lift up to 50 pounds independently
- Ability to move over uneven or slippery surfaces
- Must adhere to company safety and security policies
- Maintain confidentiality of proprietary information
Job Qualifications
- High school diploma or GED equivalent
- Strong observational and communication skills
- Ability to interact professionally with guests and team members
- Basic computer proficiency
- Capable of handling physical demands of the job
- Conflict resolution skills
- Ability to follow company policies and maintain confidentiality
Job Duties
- Conduct investigations related to theft, fraud, or lost items
- Handle noise and assault complaints
- Manage food poisoning complaints and other guest incidents
- Conduct interviews to gather statements and information
- Notify managers, supervisors, or authorities about accidents or incidents
- Complete detailed incident reports documenting security and safety events
- Escort unwelcome persons from the property without disruption
- Defuse guest or employee disturbances and summon authorities if necessary
- Follow all company and safety policies and report unsafe conditions
- Maintain confidentiality and protect company assets
- Welcome guests and anticipate their service needs
- Use computers and point of sale systems for information entry and retrieval
- Perform physical tasks including moving, lifting, and navigating various environments
- Carry out other duties as requested by supervisors
Job Criteria
Experience
No experience required
Job Location
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