Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $25.00 - $1.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical
Dental
Vision
401k plan
Paid parental leave
Fertility benefits
Life insurance
short-term disability insurance
long-term disability insurance
HSA/FSA options
Employee assistance program
Vacation and personal time off
sick and wellness time off
Employee merchandise discount
Commuter Benefits
Job Description
UNIQLO is a global retail company known for its innovative approach to casual wear and commitment to quality, customer service, and operational excellence. Operating in many locations worldwide, UNIQLO has established itself as a leader in the apparel industry, offering customers a wide range of merchandise that combines style, comfort, and affordability. The company prides itself on its inclusive culture, equal opportunity employment, and dedication to employee development and career advancement. They provide a dynamic and positive work environment where team members can thrive and grow professionally.
The role of Loss Prevention Agent at UNIQLO in Concord, CA, is an essential position that supports the safe and efficient operation of the store. This hourly role offers a competitive wage starting at $25.00 per hour and presents a clear path for career growth with promotion opportunities available every three months based on individual performance. The Loss Prevention Agent works closely with the Loss Prevention Manager and Store Manager to maintain a safe shopping environment, protect company assets, and ensure compliance with safety and loss prevention policies. This position requires commitment to upholding UNIQLO's standards, focusing on inventory management and shortage reduction, and contributing to the overall security culture in the store.
The Loss Prevention Agent will be responsible for training store employees on loss prevention protocols, identifying and addressing potential security risks, and assisting with investigations related to internal loss incidents. This role demands excellent knowledge of federal, state, and local laws related to safety and security, as well as proficiency with surveillance and security technology. A key part of the job involves collaborating with the store leadership and associates to foster a proactive approach to loss prevention and safety measures.
Physical stamina and the ability to work flexible hours, including nights, evenings, and weekends, are necessary due to the demands of the retail environment. The agent will be expected to stand for extended periods, maneuver around the sales floor and stockrooms, and handle physical tasks such as lifting up to 50 pounds. In addition to daily loss prevention activities, this role offers the opportunity to participate in audits, inventory counts, and special projects, contributing to the continuous improvement of store operations.
Overall, becoming a Loss Prevention Agent at UNIQLO offers an opportunity to join a reputable retail brand committed to safety and customer service while advancing your career in loss prevention within a supportive and forward-thinking company.
The role of Loss Prevention Agent at UNIQLO in Concord, CA, is an essential position that supports the safe and efficient operation of the store. This hourly role offers a competitive wage starting at $25.00 per hour and presents a clear path for career growth with promotion opportunities available every three months based on individual performance. The Loss Prevention Agent works closely with the Loss Prevention Manager and Store Manager to maintain a safe shopping environment, protect company assets, and ensure compliance with safety and loss prevention policies. This position requires commitment to upholding UNIQLO's standards, focusing on inventory management and shortage reduction, and contributing to the overall security culture in the store.
The Loss Prevention Agent will be responsible for training store employees on loss prevention protocols, identifying and addressing potential security risks, and assisting with investigations related to internal loss incidents. This role demands excellent knowledge of federal, state, and local laws related to safety and security, as well as proficiency with surveillance and security technology. A key part of the job involves collaborating with the store leadership and associates to foster a proactive approach to loss prevention and safety measures.
Physical stamina and the ability to work flexible hours, including nights, evenings, and weekends, are necessary due to the demands of the retail environment. The agent will be expected to stand for extended periods, maneuver around the sales floor and stockrooms, and handle physical tasks such as lifting up to 50 pounds. In addition to daily loss prevention activities, this role offers the opportunity to participate in audits, inventory counts, and special projects, contributing to the continuous improvement of store operations.
Overall, becoming a Loss Prevention Agent at UNIQLO offers an opportunity to join a reputable retail brand committed to safety and customer service while advancing your career in loss prevention within a supportive and forward-thinking company.
Job Requirements
- Ability to effectively communicate with customers and store personnel
- ability to calculate figures and amounts such as discounts and percentages
- ability to lift and carry up to 50 lbs
- ability to stand for long periods of time, read computer terminals, push, pull or move objects of at least 50lbs
- ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing
- ability to work a flexible schedule that meets the business needs, including nights, evenings and weekends
Job Qualifications
- Strong knowledge of computer applications including security software, CCTV equipment, Excel, Word, and PowerPoint
- strong verbal and written communication skills
- knowledge of federal, state and local law
- knowledge of surveillance/security equipment and installations
- ability to travel to stores within assigned area
- must be able to work for extended periods of standing or walking the sales floor as required
Job Duties
- Train store team members on loss prevention and safety policies, procedures and standards
- ensure compliance from all store team, notifying store management/Loss Prevention Manager of any violations
- ensure LP team can successfully identify, apprehend and detain shoplifters by following company guidelines
- build productive relationships with store leadership team and associates
- lead associate awareness efforts and generate leads pertaining to internal investigations
- focus on importance of proper inventory management
- investigate issues and educate team on proper procedures
- ensure compliance and understanding of the shortage reduction strategies
- work with leadership to strengthen LP culture
- partner with LP Manager to ensure compliance of company policy and procedure
- inspect compliance to company safety policy and procedures through store visits and provide direction and training to ensure opportunities are identified and corrected
- identify safety or loss risks, immediately notifying store and loss prevention management to prevent accidents
- support loss prevention management with audits and inventory counts
- ensure full confidentiality at all times
- assist with special projects, as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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