
Job Overview
Employment Type
Full-time
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Tuition Reimbursement
employee discount
401k plan
Referral Bonus
onsite fitness center
Catered lunches
Job Description
Penske Motor Group, known as the number one Toyota dealer in the USA, has expanded its presence into Texas with the opening of Longo Toyota of Prosper. This state-of-the-art dealership spans 61,000 square feet on a 15-acre site located along US-380, just west of the Dallas North Tollway. Penske Motor Group, headquartered in El Monte, California, owns and operates multiple Toyota and Lexus dealerships across Southern and Northern California, with a workforce representing over 40 languages and dialects. Their flagship store, Longo Toyota, holds the distinction of being the world's largest dealership and the top Toyota retailer in the United States since 1967. Alongside Longo Lexus, the number one Lexus dealership in the Western U.S. and Lexus of Stevens Creek in San Jose, PMG is committed to delivering exceptional guest experiences and building lasting community partnerships.
Working at Longo Toyota of Prosper means joining a company that values teamwork, integrity, and customer satisfaction. Toyota has been ranked the number one motor vehicle company for six consecutive years on Fortune Magazine's 2020 "World's Most Admired Companies" list and is recognized as a top all-star company in various industries. Penske Motor Group employs over 1,200 team members in California and Texas and aims to be the automotive dealer of choice for sales, service, parts, and collision repair. They foster a collaborative work environment where all team members support each other's success and where customer experience is at the forefront.
The Service Valet position at Longo Toyota of Prosper is a dynamic role ideal for individuals who are eager, well-rounded, and ambitious with a passion for providing excellent service. The Service Valet is crucial for ensuring the smooth traffic flow of vehicles throughout the service facility, maintaining an orderly service parking area, and improving guest convenience. This role requires a high level of activity as the Service Valet will be constantly moving vehicles, assisting guests, and supporting the service team. Responsibilities include welcoming service guests and making their check-in process effortless, communicating with service consultants to accurately document guest inquiries, and managing vehicle preparation tasks like installing disposable seat and steering wheel covers.
The role also involves retrieving guests' vehicles from the parking lot, delivering and picking up guests when needed, and inspecting vehicles for any damage that might occur during their stay. The Service Valet must maintain a professional appearance and uphold high ethical standards while also assisting with large events both on and offsite. Additionally, the Service Valet helps keep the sales and service departments, courtesy van, and overall dealership premises clean and organized.
Candidates will find a supportive work environment with numerous benefits. Full-time employees enjoy a comprehensive suite of medical benefits including health, dental, and vision insurance with competitive premiums. Paid vacation accrues for both full-time and part-time status. Employees also have access to paid catered lunches on Saturdays, a referral bonus program, tuition reimbursement, generous discounts on retail products and vehicle services, and a 401k plan with a company match. Physical demands of the role require the ability to bend, stretch, kneel, and lift up to 50 pounds, as well as the capability to work outdoors in various weather conditions and operate motor vehicles safely.
Longo Toyota of Prosper provides a welcoming and growth-oriented workplace ideal for individuals who want to launch or advance their career in the automotive industry. If you are ready to work with the best and contribute to a team that wins together, this is the opportunity to join a company that is passionate about excellence in service and community impact.
Working at Longo Toyota of Prosper means joining a company that values teamwork, integrity, and customer satisfaction. Toyota has been ranked the number one motor vehicle company for six consecutive years on Fortune Magazine's 2020 "World's Most Admired Companies" list and is recognized as a top all-star company in various industries. Penske Motor Group employs over 1,200 team members in California and Texas and aims to be the automotive dealer of choice for sales, service, parts, and collision repair. They foster a collaborative work environment where all team members support each other's success and where customer experience is at the forefront.
The Service Valet position at Longo Toyota of Prosper is a dynamic role ideal for individuals who are eager, well-rounded, and ambitious with a passion for providing excellent service. The Service Valet is crucial for ensuring the smooth traffic flow of vehicles throughout the service facility, maintaining an orderly service parking area, and improving guest convenience. This role requires a high level of activity as the Service Valet will be constantly moving vehicles, assisting guests, and supporting the service team. Responsibilities include welcoming service guests and making their check-in process effortless, communicating with service consultants to accurately document guest inquiries, and managing vehicle preparation tasks like installing disposable seat and steering wheel covers.
The role also involves retrieving guests' vehicles from the parking lot, delivering and picking up guests when needed, and inspecting vehicles for any damage that might occur during their stay. The Service Valet must maintain a professional appearance and uphold high ethical standards while also assisting with large events both on and offsite. Additionally, the Service Valet helps keep the sales and service departments, courtesy van, and overall dealership premises clean and organized.
Candidates will find a supportive work environment with numerous benefits. Full-time employees enjoy a comprehensive suite of medical benefits including health, dental, and vision insurance with competitive premiums. Paid vacation accrues for both full-time and part-time status. Employees also have access to paid catered lunches on Saturdays, a referral bonus program, tuition reimbursement, generous discounts on retail products and vehicle services, and a 401k plan with a company match. Physical demands of the role require the ability to bend, stretch, kneel, and lift up to 50 pounds, as well as the capability to work outdoors in various weather conditions and operate motor vehicles safely.
Longo Toyota of Prosper provides a welcoming and growth-oriented workplace ideal for individuals who want to launch or advance their career in the automotive industry. If you are ready to work with the best and contribute to a team that wins together, this is the opportunity to join a company that is passionate about excellence in service and community impact.
Job Requirements
- A high school diploma or equivalent
- Minimum six months of customer service experience preferred
- Ability to operate manual transmission
- Ability to coordinate activities with others
- Ability to read and comprehend English instructions and information
- Valid Texas driver’s license
- Maintain a safe driving record
Job Qualifications
- A high school diploma or equivalent desired
- A minimum of six (6) months customer service experience, desired
- Ability to operate a manual transmission, coordinate activities with other employees
- read and comprehend instructions and information in the English language
- work well with the public
- Must have a valid Texas driver’s license and maintain an acceptable, safe driving record
Job Duties
- Provides great guest experience by welcoming all service guests to ensure their check-in process is simple, easy providing answers to any facility questions
- Work alongside service consultants to ensure all guest's questions are documented and get addressed during the guest's visit
- Installs and removes disposable seat covers, steering wheel covers, floor mats, and ID tags in all the vehicles brought in for service
- Retrieves guest vehicles from the parking lot
- Delivers and picks up guests, as needed
- Inspects each vehicle for lot damage that may have occurred during the vehicle’s stay in the service department
- May record any external vehicle damage (scratches, dents) and vehicle information on check-in sheet and submits to designated personnel
- Follows up with appropriate personnel to ensure guest concerns were resolved
- Helps maintain a professional appearance of the sales, service department, and courtesy van
- Secures the courtesy van on premises, usually inside the shop at the end of the day
- Assists with large events, including preparation, organizing, setting up. Offsite events and dealership location
- Assists in all areas of the dealership as needed
- Maintains assigned workplace in an organized and clean manner
- Maintains high ethical standards in all actions
- Maintains professional appearance at all times
Job Criteria
Experience
No experience required
Job Location
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