Longo Lexus Courtesy Vehicle Representative

Longo Lexus, a distinguished member of the Penske Motor Group family, is a renowned automotive dealership located in El Monte, California. Known as the #1 Lexus Retailer in the Western United States since 1990, Longo Lexus has a long-standing tradition of providing exceptional customer service and superior automotive experiences. The dealership serves tens of thousands of guests annually, whether they are purchasing new or pre-owned vehicles or receiving expert maintenance from their highly trained technicians. Longo Lexus continuously adapts to evolving guest needs and has earned the prestigious Elite of Lexus Dealer Award consistently since 1992. This commitment to excellence and guest satisfaction has made Longo Lexus a leader in the automotive retail industry, backed by the strong reputation of the Penske Motor Group.

We are currently seeking a motivated and energetic Courtesy Vehicle Representative to join our team at Longo Lexus. This full-time, on-site position at our El Monte facility offers a base hourly wage of $18.00 with a variety of comprehensive benefits. The ideal candidate is a self-starter who is enthusiastic and positive, works well as part of a team, and communicates effectively with guests and colleagues alike. No prior experience is required; while customer service experience is preferred, we are ready to provide training to help you succeed.

As a Courtesy Vehicle Representative, you will play a vital role in ensuring that our loan vehicles are meticulously maintained, clean, fueled, and ready for guest use. You will assist Loan Car Representatives by facilitating smooth vehicle hand-offs, preparing loan/rental contracts, and conducting vehicle walkthroughs to explain vehicle operations and accessories. This role also requires handling guest inquiries and resolving complaints with integrity and professionalism, maintaining formal records for damaged units, tracking gas usage, managing lost and found items, and helping with citation issues.

The job involves physically demanding activities, such as frequently bending, stretching, lifting up to 50 pounds, and working outdoors in various weather conditions. Candidates must maintain an acceptable and safe driving record, possess a valid driver’s license, and demonstrate the ability to work well with the public. This position demands high ethical standards, a professional appearance, and a commitment to providing exceptional guest service.

Joining Longo Lexus means becoming part of a team that values transparency, teamwork, and individual growth. The average tenure of team members at Longo Lexus is over nine years, reflecting the supportive work environment and opportunities for professional development. Employees enjoy perks such as weekly pay, a 401k plan with company match, vacation accruals, and access to vision, dental, and medical benefits for full-time team members.

Additional benefits include a team member referral bonus program, tuition reimbursement, corporate partner discounts with major brands like GE, Dell, Oakley, Yeti, and Ray Ban, free employee parking, and access to an on-site gym at no cost. If you are ambitious, guest-focused, and ready to pursue an exciting career in the automotive industry, Longo Lexus invites you to apply and join one of the most respected automotive dealerships in the region.