Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $11.00 - $16.00
Work Schedule
Flexible
Benefits
flexible schedule
Paid Time Off
opportunities for growth
Employee Discounts
Health Insurance
Retirement Plan
Professional Development
Job Description
Our establishment is a vibrant and welcoming restaurant dedicated to providing exceptional dining experiences to every guest. Known for its warm ambiance and attentive service, we pride ourselves on creating an inviting atmosphere where guests feel valued from the moment they walk through the door. As a customer-focused hospitality venue, we prioritize outstanding service and smooth front-of-house operations to ensure guest satisfaction. Our team is passionate about delivering memorable experiences, and we continuously strive to foster a positive work environment that encourages growth and development within the hospitality industry.
We are currently seeking a Long Term Host/Hostess to join our dynamic team. This position plays a crucial role in shaping the first impression and overall experience for our guests. The successful candidate will be the welcoming face of our restaurant, responsible for greeting guests warmly, managing reservations efficiently, and coordinating seating arrangements using POS systems like Aloha POS or Micros POS. This role demands an energetic and positive attitude to cultivate a hospitable environment that encourages repeat visits and positive guest feedback.
The Long Term Host/Hostess will handle guest inquiries about menu offerings and specials with clear and engaging communication while maintaining an organized waiting list and accurately communicating wait times both in person and via phone. Exceptional phone etiquette and interpersonal skills are essential to professionally address any guest concerns or complaints, resolving issues swiftly to enhance guest satisfaction. Additionally, the host/hostess will collaborate closely with food service staff to relay guest orders promptly and ensure a smooth service flow.
This position offers paid hourly wages ranging from $11.00 to $16.00, with flexible scheduling options to accommodate various commitments. We seek individuals passionate about hospitality who are eager to build a rewarding career in a lively and customer-focused environment. Prior experience in hosting or food service, familiarity with POS systems, and excellent communication skills are advantageous. This role also provides an opportunity to gain valuable exposure to restaurant operations and customer service excellence, making it an ideal stepping stone for those aspiring to advance within the hospitality industry.
Join our team to contribute to an energetic and professional environment that values enthusiasm, teamwork, and a commitment to exceptional guest experiences. If you are ready to make every guest feel special and uphold high standards of hospitality hospitality, we encourage you to apply and become a vital part of our welcoming establishment.
We are currently seeking a Long Term Host/Hostess to join our dynamic team. This position plays a crucial role in shaping the first impression and overall experience for our guests. The successful candidate will be the welcoming face of our restaurant, responsible for greeting guests warmly, managing reservations efficiently, and coordinating seating arrangements using POS systems like Aloha POS or Micros POS. This role demands an energetic and positive attitude to cultivate a hospitable environment that encourages repeat visits and positive guest feedback.
The Long Term Host/Hostess will handle guest inquiries about menu offerings and specials with clear and engaging communication while maintaining an organized waiting list and accurately communicating wait times both in person and via phone. Exceptional phone etiquette and interpersonal skills are essential to professionally address any guest concerns or complaints, resolving issues swiftly to enhance guest satisfaction. Additionally, the host/hostess will collaborate closely with food service staff to relay guest orders promptly and ensure a smooth service flow.
This position offers paid hourly wages ranging from $11.00 to $16.00, with flexible scheduling options to accommodate various commitments. We seek individuals passionate about hospitality who are eager to build a rewarding career in a lively and customer-focused environment. Prior experience in hosting or food service, familiarity with POS systems, and excellent communication skills are advantageous. This role also provides an opportunity to gain valuable exposure to restaurant operations and customer service excellence, making it an ideal stepping stone for those aspiring to advance within the hospitality industry.
Join our team to contribute to an energetic and professional environment that values enthusiasm, teamwork, and a commitment to exceptional guest experiences. If you are ready to make every guest feel special and uphold high standards of hospitality hospitality, we encourage you to apply and become a vital part of our welcoming establishment.
Job Requirements
- High school diploma or equivalent
- Previous experience in host or waitress position preferred
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Familiarity with POS systems such as Aloha POS or Micros POS
- Positive and energetic attitude
- Flexibility to work varied shifts including evenings weekends and holidays
Job Qualifications
- Previous host hostess experience preferred
- Experience in food service or restaurant settings highly valued
- Strong customer service skills with a focus on guest relations and hospitality excellence
- Familiarity with POS systems such as Aloha POS or Micros POS is advantageous
- Excellent communication skills both verbal and written to interact effectively with guests and team members
- Experience in hotel or guest services environments is a plus
- Ability to handle multiple tasks efficiently while maintaining a lively energetic demeanor
- Knowledge of serving protocols restaurant operations and phone etiquette enhances effectiveness
Job Duties
- Greet guests warmly upon arrival offering attentive and friendly service to ensure a positive first impression
- Manage reservations efficiently using POS systems such as Aloha POS or Micros POS and coordinate seating arrangements
- Assist guests with inquiries about menu offerings specials and restaurant amenities through clear and engaging communication
- Maintain an organized waiting list and communicate wait times accurately via phone or in person demonstrating excellent phone etiquette
- Support food service staff by relaying guest orders promptly and accurately ensuring smooth service flow
- Handle guest concerns or complaints professionally aiming to resolve issues swiftly and enhance guest satisfaction
- Uphold cleanliness standards in the host hostess area and assist with general restaurant upkeep as needed
- Collaborate with team members to create a hospitable environment that encourages repeat visits and positive reviews
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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