
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discount
Job Description
Kroger is America's largest grocer, originating from a small grocery store in Cincinnati more than a century ago and now operating nearly 2,800 stores across 35 states under 28 different names. Kroger is recognized not only for its size but for its commitment to innovation and outstanding customer service. As a leading supermarket chain, Kroger embraces diversity and inclusion, bringing passionate teams together with a shared purpose: to feed the human spirit. The organization values its associates deeply and strives to provide supportive work environments that foster personal and professional growth. Kroger's holistic approach to associate well-being includes physical, emotional, and financial support through comprehensive benefits, emphasizing the importance of a balanced and fulfilling career path. The company offers flexible scheduling, competitive benefits, and ample opportunities for education and career advancement, making it an employer of choice for those looking for either part-time or full-time roles with sustainable growth potential.
The Delivery Driver role at Kroger is more than just a driving position; it is a critical customer-facing role central to delivering the brand promise of convenience and quality. As a brand ambassador, the Delivery Driver provides excellent customer service while delivering orders safely to customers' homes. This role requires safe driving according to Kroger's standards, responsible handling of food products to comply with health and safety regulations, and clear communication with customers to ensure a seamless delivery experience. The position emphasizes professionalism, respect, honesty, integrity, diversity, and inclusion – the core values that Kroger instills across its workforce. Candidates must be prepared to lift up to 50 pounds, operate delivery vans and associated technology devices effectively, and maintain accurate delivery records. The role also involves pre-inspection of vehicles and the ability to assist fellow drivers when required. Kroger's focus on safety through annual DOT medical exams and adherence to driving regulations guarantees a secure work environment. This job represents an excellent opportunity for individuals with previous delivery or customer service experience looking to join a reputable and growing company that values employee well-being and career advancement. The Delivery Driver position offers a supportive atmosphere with access to healthcare, paid time off, education reimbursement, and much more, helping associates achieve a successful and rewarding career at Kroger.
The Delivery Driver role at Kroger is more than just a driving position; it is a critical customer-facing role central to delivering the brand promise of convenience and quality. As a brand ambassador, the Delivery Driver provides excellent customer service while delivering orders safely to customers' homes. This role requires safe driving according to Kroger's standards, responsible handling of food products to comply with health and safety regulations, and clear communication with customers to ensure a seamless delivery experience. The position emphasizes professionalism, respect, honesty, integrity, diversity, and inclusion – the core values that Kroger instills across its workforce. Candidates must be prepared to lift up to 50 pounds, operate delivery vans and associated technology devices effectively, and maintain accurate delivery records. The role also involves pre-inspection of vehicles and the ability to assist fellow drivers when required. Kroger's focus on safety through annual DOT medical exams and adherence to driving regulations guarantees a secure work environment. This job represents an excellent opportunity for individuals with previous delivery or customer service experience looking to join a reputable and growing company that values employee well-being and career advancement. The Delivery Driver position offers a supportive atmosphere with access to healthcare, paid time off, education reimbursement, and much more, helping associates achieve a successful and rewarding career at Kroger.
Job Requirements
- Valid driver's license
- Excellent communication and customer service skills
- Must annually pass a DOT regulated medical exam
- Must have a good driving record
- Ability to operate a delivery van and handheld tablet device
- Must be able to lift up to 50 lbs with or without reasonable accommodation
- Must be at least 21 years old
- May require chauffeur's license in some states
Job Qualifications
- High school diploma or GED
- Any customer service experience
- Any delivery driver experience
Job Duties
- Provide excellent customer service while delivering orders to the customer
- Act as a brand ambassador when discussing Kroger's Seamless Experience and delivery process with customers
- Ensure a high degree of professionalism and personal presentation when interacting with customers
- Drive a company vehicle safely and in accordance to Kroger's driving standards
- Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur
- Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards
- Control and maintain an accurate record of customer deliveries
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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