Logistics Coordinator

Waipahu, HI, USA|

Job Overview

Employment Type

Full-time

Compensation

Hourly

Exact $20.00

Benefits

Medical

Dental

Vision

FSA Medical

FSA Dependent

Guardian Life Insurance

401(k) with company matching up to 3%

Paid Time Off

Paid holidays

Job Description

Royal Hawaiian Movers, Inc. is a reputable transportation provider specializing in the shipment of freight and household goods between the continental United States, Hawaii, Guam, Alaska, and Puerto Rico. Established as a trusted leader within the moving and logistics industry, the company focuses on providing reliable, efficient, and safe transportation solutions tailored to the unique needs of each client, especially those relocating personal household belongings across various regions. With a strong commitment to excellence, Royal Hawaiian Movers prides itself on a customer-centric approach, ensuring that clients receive personalized service and detailed attention throughout the entire moving process. The company operates with advanced logistical methods and experienced staff to help streamline supply chain processes and manage shipments effectively across diverse geographic locations.

The role of Logistics Coordinator at Royal Hawaiian Movers is integral to maintaining seamless supply chain operations. This full-time position offers a competitive hourly wage of $20.00, providing a solid foundation for professionals looking to grow within the logistics and transportation sector. The Logistics Coordinator is responsible for ensuring the efficient and cost-effective movement of supplies, stock, materials, packages, and products through both delivery and warehouse systems. Key responsibilities include coordinating communication with customers, service providers, and carriers to oversee the scheduling and tracking of shipments, particularly household goods moving into Hawaii. This position requires a detail-oriented, organized individual capable of managing inbound files, maintaining tight communication with ports and steamship lines through email correspondence, and scheduling deliveries and unloading processes in collaboration with customers and carriers.

Beyond coordination tasks, the role demands proactive follow-up on key dates with customers, ensuring all logistical inquiries and services advance smoothly. Timely billing and invoicing of customers, carriers, third-party service providers, and transportation service providers (TSPs) are essential to maintain proper financial and operational flows. A successful candidate must work closely with the Operations team to facilitate moving services, providing excellent customer service and professional communication at all times. The Logistics Coordinator’s role is pivotal in aligning operational efficiency with customer satisfaction, thereby driving the overall success of Royal Hawaiian Movers’ service offerings. The position also requires the ability to handle multitasking, maintain a positive and professional attitude, and be dependable in adhering to schedules and commitments, ensuring the company consistently meets its high standards of delivery and logistics excellence.

Job Requirements

Have a positive, friendly 'can do' attitude
be reliable and hardworking
provide excellent customer service and follow through on commitments
motivated to learn different roles in the office and be eager for advancement
proficient in MS Office, Outlook, keyboarding
capable of multitasking
strong attention to detail
complete tasks on time
reliable and accountable for being here on time daily
must be able to sit, stand or bend for extended periods
must be able to pass background screening and drug screening including marijuana, medical marijuana, and THC

Job Qualifications

Provide excellent customer service and follow through on commitments
have a positive, friendly 'can do' attitude
motivated to learn different roles in the office and be eager for advancement
proficient in MS Office, Outlook, keyboarding
ability to multitask
strong attention to detail
complete tasks on time

Job Duties

Communicate professionally with customers/clients, visitors, and co-workers
utilize proper phone etiquette
help customers with movement of personal household goods into Hawaii
organize and maintain inbound files
track incoming shipments via email correspondence
maintain contact with ports and steamship lines
schedule next available delivery dates, release of household goods and vehicles
schedule the unloading of household goods from container into storage with customers and carriers
follow through with customers on key dates
timely billing/invoicing customers, carriers, TSP's and 3rd parties
maintain email correspondence with service providers
provide timely response to logistic inquiries and customer contact
work with Operations team to facilitate moving services to clients