Job Overview

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Compensation

Hourly
Range $24.00 - $26.00

Job Description

Usherwood Office Technology is a renowned company specializing in the distribution and installation of office technology equipment. Known for its commitment to innovation and excellent customer service, Usherwood Office Technology has established itself as a key player in the office technology sector. The company prides itself on fostering a dynamic work environment and investing in quality personnel to drive its growth and success. With a comprehensive approach to technology solutions, Usherwood delivers a range of products and services designed to improve business operations for its clients. The company is dedicated to providing outstanding support through every stage of the customer experience, from sales to deployment and ongoing maintenance, which sets it apart in a competitive industry.

The role of Logistics Coordinator at Usherwood Office Technology is pivotal in maintaining the company's reputation for reliability and customer satisfaction. This full-time position centers around coordinating the timely and accurate delivery and installation of equipment at client sites. The Logistics Coordinator acts as the communication hub between clients and multiple internal departments such as Sales, Order Processing, Warehouse, Setup, Inventory, Logistics, Order Fulfillment, and Deployment Specialists. By managing daily priorities and coordinating activities, the coordinator ensures smooth and efficient deployment operations.

The ideal candidate for this role is highly organized and possesses strong communication skills to effectively liaise with various stakeholders. They must be adept at multitasking and problem-solving, maintaining a proactive approach to ensure all logistical details are handled seamlessly. Responsibilities include managing deployment schedules, obtaining delivery confirmations, optimizing delivery routes to maximize efficiency, organizing internal meetings when necessary, and maintaining meticulous records of deployments and equipment. This role demands someone who can thrive in a fast-paced environment, manage numerous tasks simultaneously, and support the company’s overall operational goals.

Usherwood Office Technology values accountability, initiative, clear communication, decisiveness, motivation, problem solving, teamwork, attention to detail, and effective time management in its employees. These key competencies are essential for the success of the Logistics Coordinator, who must consistently deliver results that meet both customer expectations and company standards. The position offers excellent benefits including medical, dental, and vision insurance, paid time off, a 401(k) plan with company matching, and more, all reflecting the company’s commitment to employee well-being and growth.

This opportunity is ideal for individuals with a high school diploma (bachelor’s degree preferred but not required), experience in a similar field, and proficiency in Microsoft Office, especially Excel. A motivated, customer-focused personality combined with excellent organizational and communication skills will thrive in this role. By joining Usherwood Office Technology as a Logistics Coordinator, you become part of a company that not only values your contributions but also offers paid training, certification opportunities, and various allowances that support your professional and personal development.

Job Requirements

  • High school diploma required
  • Experience in a similar field and work environment
  • Excellent communication skills
  • Great organizational skills
  • Ability to work under pressure
  • Ability to keep many tasks organized and moving forward at once
  • Proactive attitude of customer service and integrity
  • Proficiency in Microsoft Office products, especially Excel
  • Ability to manage multiple priorities and communicate effectively with internal teams and clients

Job Qualifications

  • High school diploma required
  • Bachelor’s degree preferred but not required
  • Experience in a similar field and work environment
  • Excellent communication skills
  • Great organizational skills
  • Ability to work under pressure
  • Ability to keep many tasks organized and moving forward at once
  • Extroverted, comfortable with customer interaction
  • Proficiency in Microsoft Office products, especially Excel
  • Excellent attention to detail and accuracy in completion of tasks
  • Proactive attitude of customer service and integrity
  • Demonstrated problem troubleshooting, root cause and resolution skills
  • Aptitude in operating office technology on a daily basis

Job Duties

  • Expedite the deployment of equipment to clients
  • Weekly review of sales orders for potential deployment
  • Obtain delivery dates and times for deployment in coordination with all parties involved
  • Logically arrange daily delivery routes to maximize efficiency
  • Assist in the integration process to optimize deployment (CW tickets)
  • Organize and initiate internal group calls (Gold Team meetings) if necessary
  • Create and update spreadsheets with information pertaining to deployments
  • Create, organize, and update delivery calendar posts for review by all internal teams
  • Keep detailed records of deployments and equipment in system database
  • Obtain site survey information prior to delivery to ensure proper resources are available
  • Create delivery paperwork for deployment specialists for client review and signature
  • Receive return delivery paperwork and submit to contracts department in a timely fashion
  • Engage in additional tasks that arise surrounding custom deployments

Job Criteria

Experience

No experience required


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