Lodge Manager

Dexterra Group is a well-established company in Canada with a rich history spanning over 75 years. The group was originally made up of independent companies that have come together to form one of the most reputable firms in the industry. Dexterra specializes in supporting infrastructure and managing built assets, playing a critical role in ensuring that essential services continue to operate efficiently and effectively across various sectors. Their expertise and commitment to excellence have made them a trusted partner for clients who rely on their services to improve performance and productivity. The company prides itself on its passionate workforce, who bring regional knowledge and diverse skills to meet the operational needs of their clients with confidence and professionalism. Dexterra operates in sectors that require technical know-how, operational precision, and a strong focus on safety and client satisfaction. They have a strong reputation for delivering high-quality service while maintaining a solid commitment to safety standards and continuous improvement.

The Lodge Manager role at Dexterra is a leadership position responsible for the operational management of a large-scale workforce accommodation site with a room capacity ranging from 500 to over 4000. This role demands a highly capable and experienced professional who can oversee all aspects of lodge operations, including safety, guest experience, and financial performance. The Lodge Manager is tasked with leading multiple service lines such as accommodations, front desk operations, food services, housekeeping, janitorial, recreation, and facilities coordination. The ideal candidate will have robust operational judgment and experience in managing high-volume or industrial hospitality environments, including working with unionized workforces. This position requires managing complex and dynamic environments where occupancy fluctuates, and workforce demands vary significantly.

The Lodge Manager bears full responsibility for maintaining safe and efficient lodge operations that align with client expectations, contract requirements, and Dexterra’s rigorous standards. The role is onsite with rotational scheduling options (14 days on/14 days off, 21 days on/10 days off, or 28 days on/14 days off), and Dexterra supports this by providing meals, accommodations, and travel assistance during rotations. The role is essential in ensuring that operations run smoothly, service levels remain high, and all safety and compliance measures are stringently followed. The candidate will lead workforce teams, coordinate site logistics, manage budgets and inventories, support client relations, and drive continuous operational improvements. Attention to detail, strong leadership, problem-solving skills, and the ability to work collaboratively with multiple stakeholders are critical for success.

This position also emphasizes client and stakeholder management. The Lodge Manager will act as the primary operational contact for clients and site stakeholders, ensuring regular communication, issue resolution, and effective participation in client meetings. Financial stewardship is another crucial dimension, including managing labor costs, purchasing, inventory, and adhering to budget constraints. Dexterra seeks candidates who can foster a culture of safety, operational excellence, and employee engagement, while ensuring that guest experience remains a paramount priority. Overall, this leadership role offers a unique opportunity to influence and drive high-impact results within a fast-paced and rewarding environment.